Ashli Davenport
Harrisburg,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Department of Labor & Industries
651 Boas St
10.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Clerical Assistant
Fish & Boat Commission
1601 Elmerton Ave
02.2023 - 12.2024
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Input data into spreadsheets and databases.
Clerical Assistant 3
Department of Health
555 Walnut St
12.2023 - 10.2024
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Composed sensitive, confidential reports and documentation.
- Mentored, trained and supported new staff members in office policies and procedures.
Driver
Capital Area Transit
901 Cameron St
10.2017 - 01.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
Business Management
HACC
Harrisburg, PAHigh School Diploma -
John Harris
Harrisburg, PA05-1997
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Scheduling
Timeline
Administrative Assistant
Department of Labor & Industries
10.2024 - Current
Clerical Assistant 3
Department of Health
12.2023 - 10.2024
Clerical Assistant
Fish & Boat Commission
02.2023 - 12.2024
Driver
Capital Area Transit
10.2017 - 01.2022
Business Management
HACC
High School Diploma -
John Harris