Ashli Goodling
Champaign,IL
Summary
Customer-focused Salon Customer Experience Specialist recognized for enhancing client satisfaction through effective service management and conflict resolution. Delivered efficient salon operations by mastering appointment scheduling software and fostering strong communication and problem-solving skills. Motivated to embrace new challenges, showcasing adaptability and a strong work ethic in independent environments.
Overview
4
4
years of professional experience
Work History
Salon Customer Experience Specialist
Classic Tan
Champaign, Illinois
02.2026 - Current
- Guided clients in selecting optimal tanning services and products to meet their needs.
- Maintained cleanliness and organization of salon areas.
- Delivered product knowledge and tailored recommendations to enrich customer experience.
- Greeted customers warmly and made them feel welcome.
- Maintained accurate records for tracking client information, ensuring seamless service delivery.
- Educated clients on new products, techniques, styles, trends.
Package Handler
FedEx
Champaign, Illinois
09.2022 - 08.2024
- Sorted packages by destination to streamline processing.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery trucks efficiently.
- Operated material handling equipment to move items safely.
- Stacked boxes onto pallets in an efficient manner.
- Collaborated with team members to meet daily shipping goals.
- Followed safety protocols to ensure a secure work environment.
- Maintained cleanliness and organization of work area consistently.
- Assisted in training new hires on operational procedures effectively.
Education
Salt Fork High School
Catlin, ILSkills
- Customer service
- Sanitation practices
- Team collaboration
- Problem solving
- Time management
- Adaptability and flexibility
- Reliable and responsible
- Attention to detail
- Cleanliness and sanitation
Timeline
Salon Customer Experience Specialist
Classic Tan
02.2026 - Current
Package Handler
FedEx
09.2022 - 08.2024
Salt Fork High School