Dynamic and results-oriented professional with experience at Dublin City Schools, excelling in customer service and record keeping. Proven ability to enhance client satisfaction through personalized solutions and effective team collaboration. Skilled in event coordination and problem-solving, consistently delivering positive outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Salon Customer Experience Specialist
Dublin City Schools
Dublin, GA
08.2022 - Current
Helped maintain an accurate record keeping system for tracking client information.
Customized service solutions to meet individual customer needs, enhancing personalization.
Answered customer inquiries regarding product features, pricing, and availability.
Worked collaboratively with other team members to create a positive atmosphere.
Student Volunteer
Carl Vinson VA Medical Center
Dublin, GA
05.2024 - 01.2025
Provided assistance with special projects to meet aggressive deadlines.
Greeted visitors, answered phones, and responded to inquiries in a professional manner.
Directed or led visitors to classrooms and buildings.
Collaborated with management to host special events and caterings, ensuring guest satisfaction.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Set up tables in between patrons to reduce wait times.
Greeted guests promptly and provided menus while explaining daily specials.
Prepared tables for meals by setting up items such as linens, silverware, and glassware.
Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.