Cayla Mondano
Woodbridge,NJ
Summary
Sales Representive, Esthetician trained in providing relaxing facials, microdermabrasion, chemical peels, exfoliating and moisturizing treatments, waxing, extractions, LED light therapy, high frequency, paraffin wax, stone massage, skin analysis, body massage, acne treatment, etc.
Makeup artist. Very skilled at natural makeup looks, as well as glam, understands skin types, facial contouring, color theory.
Salon experience, working at JCPenney hair salon front desk as the receptionist/customer experience specialist.
Sales agent skilled in convincing, persuading and closing sales deals.
Experienced waitress/hostess familiar with providing customers with a enjoyable dining experience.
Retail experience at bath and body works.
Overview
10
10
years of professional experience
Work History
Salon Customer Experience Specialist
JCPenney
07.2023 - Current
- Enhanced client satisfaction by recommending suitable salon services.
- Maintained a clean, organized, and welcoming salon environment for clients and staff members alike.
- Cultivated strong relationships with clients, resulting in increased loyalty and repeat business.
- Scheduled appointments, confirmed appointments, and greeted walk ins.
- Assisted in the planning and execution of promotional events to attract new clientele and boost overall sales.
- Educated clients on available salon products, demonstrating their benefits and driving sales growth.
Sales Representative
Eagle Van Lines
Jersey City, NJ
03.2022 - 02.2023
- Called leads and made moving estimations.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Filed paperwork for foreman.
- Retained excellent client satisfaction.
Hostess
Chris Michaels Steakhouse And Lounge
Woodbridge, New Jersey
10.2020 - 09.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Stop And Shop Supermarket
Monroe Township, New Jersey
11.2018 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Waitress
Liscos Country Cafe
Jamesburg, New Jersey
06.2015 - 11.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Esthetics -
Robert Fiance
Perth Amboy, NJHigh School Diploma -
Old Bridge High School
Matawan, NJ06.2009
Skills
- Client relationship building
- Appointment scheduling
- Styling recommendations
- Strong communication and interpersonal skills
- Cash handling
- Organization
- Professionalism
- Product and service sales
- Meeting sales goals
- Teamwork and collaboration
- Inventory and stocking
- Extractions and pore cleansing
- Sanitization
- Skincare product sales
- Eyelash extension application
- Esthetics
- Anti-aging treatments
- Makeup application techniques
- Sensitive skin care
- Acne treatment specialization
- Chemical facial peels
- Cosmetic procedures
- Facial massage techniques
- Dermalogica
- Facials and microdermabrasion
- Sanitation and sterilization
- Aromatherapy
Additional Information
Trained in computers in business.
Timeline
Salon Customer Experience Specialist
JCPenney
07.2023 - Current
Sales Representative
Eagle Van Lines
03.2022 - 02.2023
Hostess
Chris Michaels Steakhouse And Lounge
10.2020 - 09.2021
Cashier
Stop And Shop Supermarket
11.2018 - 07.2020
Waitress
Liscos Country Cafe
06.2015 - 11.2019
Esthetics -
Robert Fiance
High School Diploma -
Old Bridge High School