Ashli Melchionne
Mobile,AL
Summary
Dynamic manager with a proven track record at Whataburger, excelling in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved satisfaction ratings. Skilled in problem resolution and decision-making, fostering a motivated workforce committed to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Whataburger
Huntsville, AL
03.2025 - 04.2026
- Led team in daily operations, ensuring efficient workflow and high-quality service.
- Trained staff on food safety protocols and customer service standards.
- Implemented inventory management practices to reduce waste and improve stock levels.
- Monitored performance metrics, identifying areas for process improvement.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Department Manager
Mcdonalds
Huntsville, AL
03.2018 - 03.2025
- Led team to achieve operational excellence in fast-paced environment.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Trained and mentored staff on customer service standards and operational procedures.
- Implemented training programs that enhanced employee performance and engagement.
- Ensured compliance with health and safety regulations across all operations.
- Analyzed sales data to drive menu adjustments and increase profitability.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Baker High-school
Mobile, ALSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Policy and procedure development
- Inventory management
- Positive attitude
- Problem resolution
- Effective communication
Certification
Active Servesafe certification
Timeline
Manager
Whataburger
03.2025 - 04.2026
Department Manager
Mcdonalds
03.2018 - 03.2025
High School Diploma -
Baker High-school