Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Ashli Regan

Frederick,MD

Summary

Well-qualified operations professional with proven success in improving employee and client relationships and solving problems. Goal-oriented with an attention to detail and ready to leverage training and experience to find success in new professional challenges.

Overview

8
8
years of professional experience

Work History

Associate - Client Service

RS Will Wealth Management
2023.08 - 2024.04

Responded promptly to client inquiries via phone, email, or face-to-face meetings, demonstrating commitment to exceptional service standards.

Wealth Management Client Associate

Merrill Lynch
2021.10 - 2023.08

Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.

Sub-Complex Administrator

Morgan Stanley
2020.04 - 2021.10

Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Margin Associate

Morgan Stanley
2018.02 - 2020.04

Evaluated margin account activity for compliance with federal law, industry regulations, and Firm policies for extending credit to broker-dealer clients

Consulting Services Program Associate

Rape, Abuse, & Incest National Network (RAINN)
2016.01 - 2017.04

Developed project proposals, project management and execution documents, and training materials for sexual assault awareness and response projects

Education

Project Management Professional Certificate Online Program -

Cornell University
Ithaca, NY
10.2019

B.S. in Community Health -

University of Maryland
College Park, MD
05.2015

Honors Humanities -

University of Maryland
College Park, MD
05.2013

Skills

Empathy and patience

Microsoft Office

Multi-Line Phone Systems

Onboarding Processes

Performance Metrics Analysis

Policy Implementation

Problem Resolution

Records Management

Relationship Management

Training and mentoring

Community Service

Zonta International, Columbia, MD, Member, 12/01/18 - 02/01/22, Planned and implemented service projects to raise funds for Zonta scholarships for women in business, IT, aerospace, and public affairs, Coordinated advocacy projects that advance legislation at the local, state, and federal levels that benefit women and girls, Maintained records of project progress for service and advocacy initiatives and meeting minutes for general member and board meetings

Timeline

Associate - Client Service

RS Will Wealth Management
2023.08 - 2024.04

Wealth Management Client Associate

Merrill Lynch
2021.10 - 2023.08

Sub-Complex Administrator

Morgan Stanley
2020.04 - 2021.10

Margin Associate

Morgan Stanley
2018.02 - 2020.04

Consulting Services Program Associate

Rape, Abuse, & Incest National Network (RAINN)
2016.01 - 2017.04

Project Management Professional Certificate Online Program -

Cornell University

B.S. in Community Health -

University of Maryland

Honors Humanities -

University of Maryland
Ashli Regan