Ashlie Bennett
Mabank,TX
Summary
Dedicated and personable manager with 5 years managing experience in the restaurant industry. From slinging pizzas to making tacos, my passion lies in training and motivating people towards a positive result with specialized skills in strategic planning, team leadership, and performance analysis. Excelling in communication, problem-solving, and adaptability, ensuring successful management and team collaboration.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Taco Bell
Gun Barrel City, Texas
01.2024 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Analyzed financial data and prepared reports for senior management.
- Identified opportunities for cost savings and operational efficiency improvements.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Prepared weekly schedules for staff members based on their availability.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Motivated and led team members to work together to achieve targets.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Conducted regular staff meetings to communicate goals, updates, and receive feedback.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Participated in recruitment, interviewing, and hiring processes to build a strong team.
Co- General Manager
Little Caesars Pizza
Gun Barrel City, TX
11.2022 - 11.2023
- Assisted in training new crew members.
- Provided leadership and direction to restaurant employees.
- Ensured compliance with health and safety regulations.
- Monitored customer service standards and resolved customer complaints in a timely manner.
- Maintained accurate records of sales transactions and other financial information.
- Created weekly work schedules for all restaurant personnel.
- Promoted special events or discounts to increase sales volume.
- Managed cash register operations including deposits and reconciling discrepancies.
- Ensured that all customer orders were fulfilled accurately and timely.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Delegated work to staff, setting priorities and goals.
Assistant General Manager
Pizza Hut
Princeton, TX
07.2017 - 06.2020
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Coached team members to increase productivity and reduce workplace incidents.
- Checked orders for quality and completeness.
- Assisted general manager with operations game plans.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Supervised and led employees to maintain productivity and customer service levels.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Upheld company standards and compliance requirements.
- Maintain inventory and weekly counts
- Receiving and putting away product in a timely manner to ensure food safety
- Hiring interviews and schedule changes for staff
- Managing the restaurant while the GM isn’t present or on vacation
Education
Management
The Spark Certification
RSCS07-2027
Food Manager -
Servsafe
02-2024
GED
05.2017
Skills
- Equipment Cleaning
- Proper Stacking and food storage
- Attention to Detail
- Punctual and Reliable
- Staff Training
- Customer Service
- Verbal and Written Communication
- Teamwork and Collaboration
- Positive Attitude
- Staff management
Timeline
Assistant General Manager
Taco Bell
01.2024 - Current
Co- General Manager
Little Caesars Pizza
11.2022 - 11.2023
Assistant General Manager
Pizza Hut
07.2017 - 06.2020
Food Manager -
Servsafe
GED
Management
The Spark Certification