Summary
Overview
Work History
Education
Skills
References
Timeline
CustomerServiceRepresentative
Dante Bertrand

Dante Bertrand

Murfreesboro,Tennessee

Summary

Dynamic professional with background in hospitality industry. Proven track record of successfully leading large teams while delivering exceptional customer service. Skilled in increasing sales and profitability, managing operations, and creating marketing plans. Passionate about developing strong relationships with customers, staff, and suppliers.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

Culver's Restaurant
10.2017 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Intern

I9 Sports
01.2020 - 07.2020
  • .Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

BBA - Sports Management

Cumberland University
Lebanon, TN
01.2021

Skills

  • Focused and disciplined
  • Equipment cleaning and maintenance
  • Multitasking
  • Food preparation
  • Effective prioritization
  • Cleaning and organization
  • Leadership
  • Mentoring and coaching
  • Time Management
  • Training
  • Recruiting
  • Team Leadership Expertise
  • Customer Relationship Management
  • Staff Management
  • Financial Reporting
  • Training and Development
  • Database Maintenance
  • POS Inventory System Operation
  • Safety and Security Enforcement
  • Improve Performance
  • Morale Improvements

References

  • Ben Blalock, General Manager, (765) 490-2957, benblalock10@yahoo.com
  • Joseph Mole, Manager, (615) 512-0273, joesphmole123@gmail.com
  • David Weill, Shift Leader, (615) 838-7169, worthweillpacker@gmail.com

Timeline

Intern

I9 Sports
01.2020 - 07.2020

Assistant General Manager

Culver's Restaurant
10.2017 - Current

BBA - Sports Management

Cumberland University
Dante Bertrand