Summary
Overview
Work History
Education
Skills
Timeline
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LUIS ARISPE

Alvin,TX

Summary

Hardworking and reliable manager with strong ability in team building. Offering a harder worker and a constant smile. Highly organized, proactive and punctual with team-oriented mentality.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

First Watch Daytime Cafe
Pearland, TX
02.2024 - Current
  • Analyzed sales data to identify trends and opportunities for growth.
  • Evaluated current processes within the store environment to identify areas of improvement.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Analyzed financial data and prepared reports for senior management.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Communicated regularly with suppliers regarding product delivery timelines, pricing information.
  • Ensured compliance with all applicable laws and regulations related to employment practices.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Prepared weekly schedules for staff members based on their availability.
  • Ensured that customer service standards were met or exceeded at all times.
  • Managed daily operations of the store, including scheduling and supervising staff.

Unit Manager

Waffle House
Tx, TX
03.2022 - 12.2023
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Photographer

Legacy Studios Inc
Houston, TX
10.2020 - 01.2022
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Explained price and package details to customers.
  • Set up lights, backdrops and props for shoots and events.
  • Set up camera control equipment, stands and tripods for shoots.
  • Planned and obtained original shots using innovative thinking and new techniques.
  • Set up lighting equipment and adjust camera settings to capture desired images.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.

Server

Chili's Restaurant Grill & Bar
Pearland, TX
03.2016 - 12.2020
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Education

Associate of Applied Science - Radio And Television Broadcasting

Alvin Community College
Alvin, TX
06.2020

Skills

  • Labor and Food Cost Control
  • Recruitment
  • Operations Management
  • Performance Improvement
  • Complaint Resolution
  • Training and Development
  • Staff Scheduling
  • Shift Management
  • Restaurant Operations Management
  • Hiring and Training
  • Food Service Background
  • Budget Control
  • Sales Techniques
  • Superb Attention to Detail
  • Food Presentation
  • Positive and Professional
  • Sanitation
  • Plating and Presentation
  • Food Handling
  • Food Handler Certification
  • Cleaning and Organization
  • Focused and Disciplined
  • ServSafe Certified
  • Customer Service

Timeline

Assistant General Manager

First Watch Daytime Cafe
02.2024 - Current

Unit Manager

Waffle House
03.2022 - 12.2023

Photographer

Legacy Studios Inc
10.2020 - 01.2022

Server

Chili's Restaurant Grill & Bar
03.2016 - 12.2020

Associate of Applied Science - Radio And Television Broadcasting

Alvin Community College