Ashlie Billingsley
Ward,AR
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bulk Folder
CINTAS, Professional Uniform and Facility Services
Searcy, AR
06.2023 - 10.2024
- Inspected all garments from the wash and dry area.
- Tagged garments with tears, missing buttons, etc.
- I commuted with supervisors when there was an excessive amount of damage per cart.
- Folded and bundled good garments, and prepared for shipping.
- Helped in other areas of the warehouse, such as the hanging station (placing garments on hangers), sending them upstairs for sorting. Worked at the mat station, rolling floor mats and building orders for customers. ..
Front End Associate, Online Order Operator ,
Walmart Supercenter -
Beebe, AR
01.2019 - 11.2023
- Computed purchases and received and processed cash or credit payment.
- Assisted customers with self-checkout processes and troubleshooting any issues.
- Processed and completed cash or credit transactions accurately.
- Facilitated the signing up of customers for store loyalty and credit card programs.
- Greeted customers warmly upon arrival and identified their needs.
- Answered store and merchandise questions and led customers to wanted items.
- Provided feedback from customers to store management to improve service and products.
- Cleaned shelves, counters and tables to maintain organized store.
- Utilized POS systems effectively to process sales and manage customer data.
- Implemented company policies and procedures to maintain operational efficiency.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
- Kept checkout areas clean, organized, and replenished with necessary supplies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Coordinated with sales associates to manage queue lines and minimize wait times.
- Processed returns and exchanges according to store policies.
- Performed daily opening and closing procedures according to standard operating procedures.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Transportation Coordinator
Building Bridges Exceptional School
Cabot, AR
03.2022 - 06.2023
- Kept transportation operations in compliance with company, legal and safety requirements.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Communicated delays and early arrivals to clients.
- Trained drivers on safety, route knowledge, and courier procedures through check rides, car seat safety, and mentorship.
- Provided training and guidance on proper loading techniques when necessary to ensure safe handling of goods during transport.
- Compiled reports detailing performance metrics, such as on-time pickups, transit times, and client safety.
- Ensured compliance with all relevant laws and regulations pertaining to transport operations.
- Prepared documentation such as bills of lading, invoices, customs declarations, insurance certificates.
- Managed maintenance and repair actions for team equipment and vehicles.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Communicated with drivers during transit, clearly conveying route updates.
- Developed relationships with clients and client families.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Handled mileage and Medicaid billing for clients.
- I took clients on field trips for educational purposes.
Education
Licensed Certified Nurse Assistant - CNA
Crowleys Ridge Tech
Forrest City, AR05-2001
GED -
Crowleys Ridge Tech
Forrest City, AR03-2000
Completed 11 Grade -
Wynne High School
Wynne, ARSkills
- Lean manufacturing principles
- Advanced folding techniques
- Efficient material handling
- Workplace safety
- Quality control inspection
- Organizational growth
- Stress tolerance
- Production scheduling
- Patient-focused care
- Medical office administration
- Intake control
- Check-in coordination
- Data entry proficiency
- Payment tracking
- Account updates
- QuickBooks experience
- Accuracy and precision
- Epic inpatient billing
- Patient billing assistance
- Billing processing
- Month-end billing
- Billing department support
- Motivation techniques
- Diversity awareness
- Innovation fostering
- Complaint resolution
- Employee training
- Performance evaluations
- Work planning
- Business intelligence
Affiliations
- I enjoy camping and fishing with my family
- I also love creating t-shirt designs and crafting
- I enjoy Gardening and the great outdoors
A little about myself
- I am a wife, mother, and grandmother. I have four children, ages 25, 23, 21, and 4 years old. My three oldest children were born to me, and the four-year-old was received by my husband and I when he was only three days old, completing our adoption in June 2024, a true blessing. My family enjoys camping, fishing, gardening, and all the things that the great outdoors has to offer. We also enjoy arts and crafts, doing woodworking for craft fairs and such, and we enjoy our family and creating memories, even in the small stuff, creating fun. I work hard to continue to teach my Children that its never to late to try new things and build more knowledge that you never give up on a dream even if you have to go the long way around.
Certification
- CNA - Certificate and License
Timeline
Bulk Folder
CINTAS, Professional Uniform and Facility Services
06.2023 - 10.2024
Transportation Coordinator
Building Bridges Exceptional School
03.2022 - 06.2023
Front End Associate, Online Order Operator ,
Walmart Supercenter -
01.2019 - 11.2023
- CNA - Certificate and License
Licensed Certified Nurse Assistant - CNA
Crowleys Ridge Tech
GED -
Crowleys Ridge Tech
Completed 11 Grade -
Wynne High School
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