Experienced Authorization coordinator with over four years of experience in Neurology Medical office. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Authorization Coordinator
The Neurology Group
Upland, CA
12.2015 - Current
I work in customer service and submit for authorization for patients to be seen in our office as well as testing such as radiology, cardiology, neurosurgery, vascular testing and much more.
I also have experience at front desk work including taking insurance, patient information, and scheduling appointments.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.
Used coordination and planning skills to achieve results according to schedule.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.