Ashlie Charles
Hampton,GA
Summary
Detail-oriented and dependable professional with over seven years of experience in customer service, and operations within fast-paced environments. Recognized for strong problem-solving skills, dedication to safety, and a commitment to customer satisfaction. Skilled in coordinating team activities, ensuring compliance with regulations, and maintaining a high standard of service. Seeking opportunities to leverage my background in roles that require leadership, customer service, and operational efficiency.
Overview
5
5
years of professional experience
Work History
Ramp Agent / Baggage Handler
United Airlines
08.2022 - 09.2024
- Safely loaded and unloaded aircraft cargo and transported baggage between terminals and aircraft, ensuring timely and accurate handling of items
- Performed critical wing-walking and marshaling duties to direct aircraft on the ramp safely
- Operated motorized equipment including tugs and belt loaders, prioritizing safely and adherence to airline protocols
School Bus Driver Trainee
Loudoun County Public School
03.2022 - 07.2022
- Learning and developing a "100% safety" mindset as it relates to the transportation of students
- Learning and developing effective and appropriate student management skills
- Learning the safe operation of a school bus, including pre-trip inspections post-trip inspections, and driving skills
Transportation Security Officer
Transportation Security Administration
09.2021 - 03.2022
- Operated screening technology to identify prohibited items, ensuring passenger and crew safety
- Conducted thorough property and person searches, upholding TSA standards and procedures
- Lifted and managed bags up to 50 LBS as part of the screening and inspection process, while maintaining composure in high-pressure situations
Ramp Agent
Dnata
12.2019 - 02.2020
- Safely handled baggage and cargo up to 70 LBS, ensuring efficient loading/ unloading process.
- Connected essential equipment such as PC Air and GPU to aircraft, supporting timely aircraft readiness.
- Adhered to FAA, TSA, and company regulations to maintain compliance and safety standards.
Education
High school Diploma -
High Scool For Medical Professions
Brooklyn07.2014
Skills
- Customer Service
- Team Leadership & Collaboration
- Efficiency
- Operational Management
- Problem Solving & Decision Making
- Critical Thinking
- Communication Skills
Timeline
Ramp Agent / Baggage Handler
United Airlines
08.2022 - 09.2024
School Bus Driver Trainee
Loudoun County Public School
03.2022 - 07.2022
Transportation Security Officer
Transportation Security Administration
09.2021 - 03.2022
Ramp Agent
Dnata
12.2019 - 02.2020
High school Diploma -
High Scool For Medical Professions
Similar Profiles
COLLEEN Lattery, CMM, GLP, HMCCCOLLEEN Lattery, CMM, GLP, HMCC
Global Procurement Manager at United AirlinesGlobal Procurement Manager at United Airlines
JENNY IANIRIJENNY IANIRI
Inflight Charter Coordinator at United AirlinesInflight Charter Coordinator at United Airlines
Suzette BetheaSuzette Bethea
Ramp Agent at United AirlinesRamp Agent at United Airlines