Ashlie Laidlaw
Buena Park, CA, USA,CA
Summary
Versatile and results-driven professional with a proven track record at United Cultural Exchange US, adept in cross-functional coordination and customer service. Excelled in streamlining operations and enhancing communication, significantly improving regional efficiency. Skilled in Microsoft Office and fostering positive client relationships, demonstrating exceptional problem-solving and time management abilities.
Professional and experienced administrative professional equipped for this role. Skilled in organization, calendar management, and communication. Strong team collaborator known for adaptability and reliability in dynamic environments. Focused on delivering results through effective support and coordination.
Overview
11
11
years of professional experience
Work History
Regional Coordinator
United Cultural Exchange US
08.2022 - Current
- Community Outreach
- Acquired Host families for exchange students.
- Submitted all proper documentation to multiple schools and school districts for exchange students and families.
- Monitored exchange students while in the US.
- Streamlined communication channels for increased efficiency within the region.
- Coordinated events for families and students.
Staff Assistant/Designated Safety Representative
OC Construction/County of Orange Public Works
03.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Processed invoices using OC Expeditor.
- Created requisitions.
- Worked with vendors to procure items.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
Office Technician
Orange County Public Works - Operations and Mainte
07.2018 - 03.2022
- Demonstrated adaptability in managing multiple tasks simultaneously while focusing on achieving desired results efficiently under pressure situations or tight deadlines.
- Contributed to a positive work culture through active participation in team-building activities, fostering camaraderie among colleagues.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Collaborated with cross-functional teams on various projects, ensuring timely completion of tasks and meeting deadlines.
- Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
- Kept office environment tidy and well-organized through regular maintenance of common areas like break rooms or shared workspaces.
Server/Lead Party Host
Twinkle Twinkle Kids Cafe
04.2014 - 06.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate of Arts - Human Development
Fullerton College
Fullerton, CA05-2024
Associate of Arts - Business Administration
Fullerton College
Fullerton, CA05-2024
Skills
- Cross-functional coordination
- Customer service
- Problem-solving
- Time management
- Data entry
- Vendor coordination
- Business administration
- Microsoft office
Timeline
Regional Coordinator
United Cultural Exchange US
08.2022 - Current
Staff Assistant/Designated Safety Representative
OC Construction/County of Orange Public Works
03.2022 - Current
Office Technician
Orange County Public Works - Operations and Mainte
07.2018 - 03.2022
Server/Lead Party Host
Twinkle Twinkle Kids Cafe
04.2014 - 06.2018
Associate of Arts - Human Development
Fullerton College
Associate of Arts - Business Administration
Fullerton College
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