Summary
Overview
Work History
Education
Skills
Timeline
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Ashly Collins-Rios

Bakersfield,CA

Summary

Dynamic and customer-focused professional with extensive experience at Sprouts Farmers Market Inc. Proven expertise in food safety and exceptional customer service, enhancing satisfaction and loyalty. Recognized for strong work ethic and effective communication, consistently delivering high-quality service in fast-paced environments while managing multiple tasks efficiently.

Overview

5
5
years of professional experience

Work History

Senior Deli Clerk

Sprouts Farmers Market Inc, Grocery
08.2023 - Current
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Contributed to a positive work environment by maintaining open communication with colleagues and management alike.

Cashier

Sprouts Farmers Market Inc, Grocery
05.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Curbside Shopper

Sprouts Farmers Market Inc, Grocery
03.2020 - 05.2021
  • Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.

Education

High School Diploma - N/A

Santana High School
San Diego, CA
06.2018

Skills

  • Food safety
  • Sanitation standards
  • Product presentation
  • Merchandising strategies
  • Supply ordering
  • Strong work ethic
  • Customer service
  • Cash handling
  • Flexible schedule
  • Cooking

Timeline

Senior Deli Clerk

Sprouts Farmers Market Inc, Grocery
08.2023 - Current

Cashier

Sprouts Farmers Market Inc, Grocery
05.2022 - 05.2023

Curbside Shopper

Sprouts Farmers Market Inc, Grocery
03.2020 - 05.2021

High School Diploma - N/A

Santana High School
Ashly Collins-Rios