Ashly Gabel
West Fargo,ND
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I am also a driven and dedicated individual who strives to succeed. Excited to expand my knowledge in my current skills as well as developing and growing in new ones.
Overview
20
20
years of professional experience
Work History
Billing Specialist
C.H. Robinson Company, Inc.
West Fargo, ND
07.2021 - Current
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Generated periodic reports summarizing account balances and collection activities.
- Assisted in developing strategies for improving collections processes.
- Provided support to other departments within the organization as needed.
- Developed financial reports detailing accounts receivable aging status.
- Processed and sent invoices, adjustments and credit memos to customers.
- Managed account receivables to maintain payments within net terms.
Operations Specialist
Discovery Benefits Inc.
Fargo, ND
12.2017 - 06.2024
- Process consumer forms
- Process Online Elections Audits and Linking Reports
- Process PNE payments
- Build account structures or new and renewing clients
- Process Implementation for new clients
- Mail Processing
- Case processing
- 5x and Direct Bill File processing
- Data Entry
Claims Specialist
Compu-Med Billing
Fargo, ND
07.2014 - 12.2017
- Contact with insurance companies to resolve claim issues
- Contact with clients and customers to obtain demographic and claim information
- Mail Processing
- Data Entry
Participant Services Specialist
Discovery Benefits Inc.
Fargo, ND
01.2014 - 09.2014
- Inbound calls regarding medical spending accounts
- Email/Fax/Mail
Complaints Officer/Customer Service Representative
Take Care Health Systems LLC
Fargo, ND
12.2010 - 12.2013
- Outbound calls to resolve complaints
- Inbound calls regarding clinic information
Customer Service Representative
Swanson Health Products
Fargo, ND
07.2010 - 11.2010
- Accepting phone orders from customers and clients
- Reconciling customer payments
- Mail processing
- Data Entry
Customer Service Representative
US Bank
Fargo, ND
12.2006 - 06.2010
- Assisting clients with credit card issues
- Data Entry
- Processing customer mail
Customer Service Professional
Strategic Telefundraising
Fargo, ND
01.2004 - 11.2006
- Contacting potential candidates who would be interested in donating to political and charitable organizations.
- Processing Payments
- Data Entry
Education
High School Diploma -
West Fargo High School
West Fargo, ND05.2006
Skills
- Ability to analyze reports
- Planning and coordination
- Case management
- Cross-functional communication
- File and data retrieval systems
- Data entry
- Efficiently solve problems
- Excellent multitasker
- Efficient Learner
- Excellent communication skills
Timeline
Billing Specialist
C.H. Robinson Company, Inc.
07.2021 - Current
Operations Specialist
Discovery Benefits Inc.
12.2017 - 06.2024
Claims Specialist
Compu-Med Billing
07.2014 - 12.2017
Participant Services Specialist
Discovery Benefits Inc.
01.2014 - 09.2014
Complaints Officer/Customer Service Representative
Take Care Health Systems LLC
12.2010 - 12.2013
Customer Service Representative
Swanson Health Products
07.2010 - 11.2010
Customer Service Representative
US Bank
12.2006 - 06.2010
Customer Service Professional
Strategic Telefundraising
01.2004 - 11.2006
High School Diploma -
West Fargo High School