Ashly Garcia
Los Angeles,California
Summary
Creative and motivated Business Administration and Marketing student. I have an outstanding knowledge of effective office coordination with commitment to effective collaboration. I have a strong attention to detail and passion for learning more about business and expanding my knowledge. Currently looking for a new challenge where I am able to implement my acquired skills and learn new ones along the way. I am highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
Overview
6
6
years of professional experience
Work History
Merchandising Service Associate
Lowes Home Improvment
02.2024 - Current
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Identified opportunities for upselling products and services to meet sales goals consistently.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Actively participated in team meetings, sharing valuable insights for process improvements and best practices adoption.
- Unloaded, loaded, and stocked merchandise.
Remote Patient Coordinator
Beautologie
02.2021 - 02.2024
- Assist all social media inquiries during promotional periods, including Facebook, Instagram, and TikTok
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Coordinate and book all appointments
- Handle and process confidential patient information
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Front desk administrator
Dr. Benmoshe M.D
01.2021 - 04.2021
- Record patients medical history, vital statistics, or information such as test results in medical records
- Contact medical facilities or departments to schedule patients for tests or admission
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Inventory and order medical, lab, or office supplies or equipment
- Authorize drug refills and provide prescription information to pharmacies.
- Improved office organization by implementing effective filing systems and document management practices.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
- Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
General Manager
Chipotle Mexican Grill
01.2018 - 01.2020
- Directing daily operations of the restaurant
- Ensure full compliance with company standards in all areas of operations including staffing, food safety, inventory, and customer relations
- Met monthly business goals by reviewing restaurants PnL, inventory, and sales count
- Ensured restaurant was fully staffed by interviewing, hiring, and developing new hires.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
No Degree - Business Administration
California State University - Northridge
Northridge, CAAssociate of Science - Business Administration And Management
Los Angeles City College
Los Angeles, CA11.2024
Skills
- Ability to work independently
- Analytical and critical thinking
- Executive Support
- Eye for detail
- Project Management
- Marketing strategy
- Document Preparation
- Records Management
- Office Administration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Merchandising Service Associate
Lowes Home Improvment
02.2024 - Current
Remote Patient Coordinator
Beautologie
02.2021 - 02.2024
Front desk administrator
Dr. Benmoshe M.D
01.2021 - 04.2021
General Manager
Chipotle Mexican Grill
01.2018 - 01.2020
No Degree - Business Administration
California State University - Northridge
Associate of Science - Business Administration And Management
Los Angeles City College