Ashly Lopez Agurcia
Santa Cruz,CA
Summary
Dynamic and collaborative professional, excelling in high-volume environments through exceptional organizational skills and Spanish language proficiency. Mentored peers and enhanced customer experiences by leveraging strong communication abilities and tableside etiquette, demonstrating a commitment to excellence and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Esmeraldas Mexican Restaurant
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Student Supervisor
Oakes Cafe
08.2023 - Current
- Mentored new student supervisors, sharing best practices and providing guidance for success in the role.
- Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
- Boosted student performance by providing individualized attention and feedback on assignments.
Crew Member
Wendys
11.2020 - 05.2023
- Demonstrated exceptional communication and interpersonal skills in a high- volume environment.
- accurately processed transactions and managed sensitive information.
- Trained new employees on company standards and procedures.
Education
Bachelor of Science - Neuroscience
University of California Santa Cruz
06.2027
High School Diploma -
Eureka High School
Eureka, CA06.2023
Skills
- exceptional organizational and multitasking abilities
- Strong verbal communication and note taking skills
- Proficient in managing and recording detailed information
- Tableside Etiquette
- Foreign language proficiency in Spanish
- Team Player
Certification
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Relevant Coursework
- Human Anatomy and Physiology
- Bio and Community Health
Languages
Spanish
Native or Bilingual
Timeline
Server
Esmeraldas Mexican Restaurant
05.2024 - Current
Student Supervisor
Oakes Cafe
08.2023 - Current
Crew Member
Wendys
11.2020 - 05.2023
Bachelor of Science - Neuroscience
University of California Santa Cruz
High School Diploma -
Eureka High School
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
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