Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashly Martinez

Colorado Springs,CO

Summary

Dedicated waitress with a proven track record in fast-paced dining environments. Skilled in complaint resolution, order processing, and enhancing the customer experience.

Overview

2
2
Languages
2
2
years of post-secondary education
8
8
years of professional experience

Work History

Waitress

La Tartine
Colorado Springs, Colorado
02.2018 - 07.2026
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders efficiently and accurately.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new staff on menu items and service protocols.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Resolved customer complaints promptly to enhance dining experience.
  • Demonstrated knowledge of menu items and daily specials to customers.
  • Developed positive relationships with regular customers through friendly conversation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Answered questions about menu items, ingredients, and pricing.

Server & Host

Jei Sushi
Colorado Springs, CO
02.2021 - 04.2021
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Provided friendly and efficient table service to enhance customer dining experience.
  • Managed food orders and ensured accurate delivery to customers.
  • Collaborated with kitchen staff to coordinate timely meal preparation and presentation.
  • Provided excellent customer service to ensure satisfaction.

Education

Bachelor of Science - Criminal Justice

University of Colorado At Colorado Springs
Colorado Springs, CO
08.2021 - 05.2023

Skills

  • Customer service
  • Order processing
  • Menu knowledge
  • Complaint resolution
  • Supply restocking
  • Food safety standards
  • Team collaboration
  • Fast-paced service
  • Problem solving
  • Hospitality and accommodation
  • Order taking

Languages

English
Professional
Spanish
Professional

Timeline

Bachelor of Science - Criminal Justice

University of Colorado At Colorado Springs
08.2021 - 05.2023

Server & Host

Jei Sushi
02.2021 - 04.2021

Waitress

La Tartine
02.2018 - 07.2026
Ashly Martinez