Ashly Mejia Abreu
Jonesboro,Georgia
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
7
7
years of professional experience
Work History
Waitress
Frontera Mexican Grill
Norcross, GA
05.2024 - 06.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender/waitress
inatome habachi restaurant
07.2023 - 03.2024
- Provided exceptional customer service by taking food and drink orders accurately and efficiently
- Prepared and served cocktails, beers, and wines in a fast-paced environment, maintaining a high level of quality and presentation
- Managed multiple tables simultaneously, ensuring all guests received timely service and a memorable dining experience
- Maintained clean and organized work areas, including bar and dining areas, to uphold a positive and inviting atmosphere
- Worked collaboratively with kitchen staff and other team members to meet and exceed customer expectations and satisfaction levels
- I was the official bartender there so i was responsible for closing the bar, restocking, keeping up with inventory
- With my waitress experience i was able to cover shift when an extra waiter was needed
cashier
chipotle
07.2022 - 08.2023
- Efficiently processed transactions with accuracy and attention to detail in a fast-paced retail environment
- Provided exceptional customer service by greeting customers, handling inquiries, and resolving issues in a courteous manner
- Maintained an organized and clean work area, stocked shelves, and assisted with inventory management tasks
- Operated cash registers, scanners, and credit card machines to facilitate seamless payment transactions
- Collaborated with team members to ensure smooth operations and timely completion of tasks
Front Desk Receptionist
Embarque AA
Brooklyn, NY
01.2018 - 2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Associates degree - health science
kings borough community college
brooklyn, nySkills
- Client relations proficiency
- Transaction processing and cash management
- Bartending and mixology
- Leadership capabilities
- Collaborative communication
Languages
fluent in spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Frontera Mexican Grill
05.2024 - 06.2025
Bartender/waitress
inatome habachi restaurant
07.2023 - 03.2024
cashier
chipotle
07.2022 - 08.2023
Front Desk Receptionist
Embarque AA
01.2018 - 2020
Associates degree - health science
kings borough community college