Ashly Saladin
Hempstead,NY
Summary
Dedicated and customer-oriented professional with experience in client relations and delivering exceptional service. Strong ability to identify customer needs and provide favorable solutions. Seeking an opportunity for potential and meaningful growth within a dynamic and professional environment.
Overview
9
9
years of professional experience
Work History
Jewelry Consultant
Diamonds Direct
16 W 46th St 9th Floor New York,NY 10036
04.2023 - Current
- Provided personalized concierge-level assistance to Kay Jewelers stores assigned seeking custom jewelry production services.
- Educated clients on jewelry craftsmanship, materials, gemstones, diamonds, and design options to help them make confident and satisfactory purchasing decisions.
- Maintained detailed client records and ensured accuracy with orders, specifications, and special requests.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone/email.
- Processed transactions accurately using POS systems.
Fireguard Watch
Motivated Security
128-02 7th Avenue College Point, NY 11356
09.2020 - 01.2023
- Responded promptly to fire alarms and emergency drills, monitoring evacuation routes not blocked and free of occupancy.
- Carried out routine and emergency fire and safety inspections to correct any irregularities and/or hazards.
- Identified and reported potential fire hazards before they became safety concerns.
Event Server
World's Fair Marina
1 Marina Rd, Flushing, NY 11368
11.2018 - 03.2020
- Delivered exceptional customer service during events, ensuring guest satisfaction and smooth operations.
- Assisted in setup and breakdown of event spaces, ensuring efficient transitions between activities.
- Collaborated with kitchen staff to ensure timely delivery of menu items according to event schedules.
- Handled customer concerns professionally to ensure satisfaction.
Caterer
Bellozino
72-11 Roosevelt Ave, Jackson Heights,NY 11372
04.2017 - 10.2018
- Maintained a clean and organized dining environment while supporting efficient restaurant operations.
- Monitored buffet stations, ensuring food was replenished and attractively displayed.
- Responded promptly to guest requests while maintaining a positive attitude.
- Set up banquet rooms according to event layouts and client specifications.
Education
Associate of Applied Science - Physical Therapy
LaGuardia Community College
Long Island City, NYAssociate of Science - Liberal Arts And Sciences
Queensborough Community College
Oakland Gardens, NYHigh School Diploma -
Benjamin N. Cardozo HS
Bayside, NY06.2018
Skills
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Diamond and gemstone knowledge
- Creative thinking
- Relationship building
- Bilingual - Fluent in English / Spanish
- POS System / Microsoft Office / Data Entry
- Hospitality
Timeline
Jewelry Consultant
Diamonds Direct
04.2023 - Current
Fireguard Watch
Motivated Security
09.2020 - 01.2023
Event Server
World's Fair Marina
11.2018 - 03.2020
Caterer
Bellozino
04.2017 - 10.2018
Associate of Applied Science - Physical Therapy
LaGuardia Community College
Associate of Science - Liberal Arts And Sciences
Queensborough Community College
High School Diploma -
Benjamin N. Cardozo HS