Ashly Voltaire
Lawrenceville,GA
Summary
Caring and compassionate prospective student nurse well-versed in anatomy and physiology and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
4
4
years of professional experience
Work History
Concierge
Bridge Of Lawrenceville
09.2023 - Current
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Contact Tracer
Lacuna Health
06.2020 - 11.2021
- Enhanced contact tracing efficiency by conducting thorough case investigations and identifying close contacts.
- Reduced disease transmission through timely communication with infected individuals and providing appropriate guidance on isolation measures.
- Supported community health efforts by accurately documenting all case information in the designated database system.
- Improved data quality by verifying accuracy of case details, ensuring completeness, and rectifying discrepancies as needed.
Patient Navigator
NaviHealth
02.2021 - 09.2021
- Assisted patients in overcoming barriers to care, such as transportation, language, and financial challenges.
- Reduced hospital readmissions by closely monitoring high-risk patients and connecting them with appropriate support services.
- Increased patient engagement by developing culturally sensitive educational materials and outreach initiatives.
- Facilitated access to community resources for patients experiencing social determinants of health that impact their wellbeing.
Education
Associate of Science - Pre-Nursing
Gwinnett Technical College
Lawrenceville, GABachelor of Arts - Health Policy
Augusta University
Augusta, GA12.2020
Skills
- ADL Support
- Patient Education
- Data Collection
- Professional Bedside Manner
- Medical Terminology
- Health Education
Timeline
Concierge
Bridge Of Lawrenceville
09.2023 - Current
Patient Navigator
NaviHealth
02.2021 - 09.2021
Contact Tracer
Lacuna Health
06.2020 - 11.2021
Associate of Science - Pre-Nursing
Gwinnett Technical College
Bachelor of Arts - Health Policy
Augusta University