ASHLYANA OTTEY
Gaithersburg,MD
Summary
Highly motivated and professional Orthodontic Assistant with extensive experience in clinical and front desk duties. Adept at patient care, procedural assistance. Committed to providing exceptional service and ensuring a smooth and safe orthodontic experience.
Overview
5
5
years of professional experience
Work History
Orthodontic Assistant / Front Desk
Heller Orthodontics
Bethesda, MD
09.2023 - Current
- Greet patients and guests, manage scheduling for doctor meetings and patient appointments
- Handle phone inquiries and organize patient data
- Perform daily operations including tray setups, record-keeping, and instrument sterilization
- Assist the orthodontist with procedures, manage instruments and supplies, take X-rays
- Remove and insert wires, place appliances (e.g., expanders, space maintainers), and take impressions
- Make essex retainers
- Operate iTero for Invisalign or SureSmile scans, fill out lab slips, and fit/cement bands and appliances
- Ensure patient comfort and understanding of treatment, maintain a clean and safe environment.
Server
Old Town Pour House / Buca Di Beppo
Gaithersburg, MD
04.2023 - 06.2024
- Provided exceptional customer service, ensured cleanliness, and managed guest needs.
Cashier / Stocker
Safeway / Five Below
Bowie, MD
01.2021 - 01.2022
- Assisted customers, stocked shelves, and maintained store cleanliness
- Performed cashier duties and provided directions throughout the store.
Server
Potbelly / Mezeh Mediterranean Grill
Bowie, MD
01.2020 - 01.2021
- Took orders, ensured guests needs were met, and contributed to a positive dining experience.
Education
University of Maryland, Baltimore County/ Montgomery College
08.2024
Skills
- Strong organizational and time-management abilities
- Exceptional communication and interpersonal skills
- Proficient in handling multiple tasks simultaneously
- Detail-oriented with a focus on patient care and safety
- Experienced in dental and orthodontic procedures
Timeline
Orthodontic Assistant / Front Desk
Heller Orthodontics
09.2023 - Current
Server
Old Town Pour House / Buca Di Beppo
04.2023 - 06.2024
Cashier / Stocker
Safeway / Five Below
01.2021 - 01.2022
Server
Potbelly / Mezeh Mediterranean Grill
01.2020 - 01.2021
University of Maryland, Baltimore County/ Montgomery College