Accomplished professional skilled at supporting company leaders in key functions, managing busy schedules, and providing exceptional administrative and customer service. Analytical and detail-oriented, prioritizing tasks with professionalism and sound judgment. A collaborative team player with a positive attitude and a proven ability to build strong client relationships. Motivated to ensure customer satisfaction and contribute to company success.
Overview
7
7
years of professional experience
Work History
Property Manager
Willow Bridge Property Co/Lincoln Property Co.
Spartanburg, SC
05.2024 - Current
Directed daily operations, including oversight of leasing staff, maintenance teams, and third-party vendors, ensuring high standards of property upkeep and service delivery.
Conducted monthly financial reporting, analyzing occupancy rates, revenue streams, and operating expenses to inform strategic decision-making.
Monitored property conditions, conducted regular inspections, and coordinated preventative maintenance to preserve property value and curb appeal.
Coordinated due diligence processes, ensuring all necessary documentation and property records were accurate and up-to-date.
Certified Notary Public
South Carolina Notary
03.2021 - Current
Assistant Property Manager
Willow Bridge Property Co./Lincoln Property Co.
Spartanburg , SC
12.2022 - 05.2024
Established and nurtured solid resident relationships through exemplary service and engagement.
Achieved 50% lease-up within just 5 months by implementing highly effective marketing strategies.
Conducted apartment tours for potential tenants and answered questions about the community.
Handled lease administration responsibilities, such as processing applications, conducting credit checks, and completing lease signings.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Collected rent payments, managed resident accounts, and followed up on any delinquencies to maintain positive cash flow.
Paralegal
Krystal W. Smith of K. LAWS, LLC
Spartanburg, South Carolina
01.2021 - 12.2022
Organized client calendars, prepared mailings and handled high call volumes.
Assisted in the preparation and review of recorded real estate deeds
Conducted title searches and reviewed title reports to verify ownership
Filed pleadings and paperwork with court clerk to meet strict deadlines.
Remained focused for lengthy periods to accurately perform work with adequate speed.
Proofread and edited documents to correct errors.
Entered client data into CLIO to manage records and customer relationships
Reduced workflow downtime by effectively organizing and managing client billing and case management files.
Prepared clients for appointments, depositions and testimony.
Asked various questions from clients to obtain the information necessary for paperwork.
Attended administrative hearings to provide viable information and identify additional actions needed.
Leasing and Marketing Manager
Broad Management Group/ Southwood Realty
Boiling Springs, South Carolina
04.2020 - 01.2021
Responsible for leasing 208 units; Maintained 96% occupancy during my employment.
Managed day-to-day activities involving tenants, subcontractors and property management.
Leasing and Marketing Professional at Willow Bridge Company/Lincoln Property ManagementLeasing and Marketing Professional at Willow Bridge Company/Lincoln Property Management