Ashlyn Dougherty
Wichita Falls,TX
Summary
Organized with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host, Busser, Food Runner
La Mesa
Joshua, TX
03.2023 - 04.2024
- Sanitized frequented areas and equipment using approved supplies.
- Kept business entrances clean, tidy and professional in appearance.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Greeted guests upon arrival and provided them with menus.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Received and recorded patrons' dining reservations.
Food Service Worker
FasTaco
Joshua, TX
03.2022 - 02.2023
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned kitchen areas, equipment and utensils.
- Followed established cash handling procedures when collecting payment from customers.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Utilized point-of-sale systems for taking orders from customers.
- Maintained safe food handling practices to prevent germ spread.
- Prepared beverages such as coffee, tea, soda.
- Served meals to customers in a friendly and courteous manner.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Ensured that all foods were prepared according to health department regulations.
- Set up, restocked and cleaned dining areas.
Education
Nursing
Midwestern State University
Wichita Falls, TX05-2027
High School Diploma -
Joshua High School
Joshua, TX05-2023
Skills
- Team Collaboration
- Guest Relations
- Customer Service
- First Aid Training
- Strong Interpersonal Skills
- Detail Oriented
- Food Allergy Awareness
- Microsoft experience
Certification
- BSL
Timeline
Host, Busser, Food Runner
La Mesa
03.2023 - 04.2024
Food Service Worker
FasTaco
03.2022 - 02.2023
Nursing
Midwestern State University
High School Diploma -
Joshua High School
- BSL
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