Reliable and adaptable individual with experience in customer-facing roles. Skilled in providing exceptional service, managing inquiries, and facilitating smooth operations. Committed to enhancing customer satisfaction and supporting team success.
Overview
6
6
years of professional experience
Work History
Host, busser, food runner
The Hampton Social
Delray Beach, Florida
08.2024 - Current
Greeted guests upon arrival and provided them with menus after walking them to their tables.
Assisted with bussing tables and delivering food orders.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Front Desk Receptionist
Millennium Pediatrics
Naperville, Illinois
07.2023 - 08.2024
Answered incoming calls, directed them to appropriate personnel and took messages.
Handled sensitive information in a confidential manner.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Scheduled appointments for patients and assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
Manager (2023)
Springbank Aquatic Center
Plainfield, Illinois
06.2019 - 08.2023
Scheduled interviews for potential employees.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Managed inventory levels to meet demand without overstocking, reducing waste.
Coached, mentored and trained team members in order to improve their job performance.