Ashlyn Dwenger
Cape Coral,FL
Summary
Experienced and professional Registered Behavioral Technician with 3 years of experience in ABA, over 7 years in customer service, and 3 years in healthcare; working directly and indirectly with healthcare professionals to provide the highest level of patient care possible.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician / Student Analyst
Stepping Stone Kids Therapy
10.2022 - Current
- Acquired baseline data and implemented approved programs using behavioral technology and strategies appropriately and consistently.
- Implemented individualized behavior intervention plans to promote skill development and reduce interfering behaviors.
- Developed and maintained clear and individuals anecdotal documentation on each patient.
- Provided balanced and developmental and academic curricula, nurturing personal progress in treatment plans.
- Interacted with clients support system to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
Nurse Recruiter
Maxim Healthcare Services, Inc
11.2021 - 10.2022
- Responsible for full-life cycle recruitment activities to include job analyses, sourcing, recruitment, interviewing, hiring and on-boarding communication to ensure the timely hiring of competent caregivers.
- Developing and implementing proactive and creative recruitment sand retention strategies to ensure maintenance of staffing levels needed to provide high quality patient care.
- Interviewing and presenting qualified lists of prescreened candidates to the clinical and operations management team to then extend job offer to selected candidates, compose and negotiate salaries, initiate the pre-employment screening process.
- Promote Maxim Healthcare job opportunities through creating and maintaining job boards in order to develop candidate pipelines.
- Build, maintain and communicate the caregiver's schedule to employees and patient families.
Shift Supervisor
Chick-Fil-A
10.2016 - 11.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production to areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Trained new employees and delegated daily tasks and responsibilities.
- Mentored newly hired employees on operating equipment and safety.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Resolved customer complaints and issues while offering thoughtful solutions to maintain customer satisfaction.
- Prepared reports and technical documentation of day-to-day production processes.
- Monitored employee actions for adherence to safety procedures as well as maintained an organized work area by cleaning/removing hazards.
Education
Bachelor of Arts - Integrated Studies / Psychology
Florida Gulf Coast University
Fort Myers, FL05-2024
Master of Arts - Special Education (Concentration in ABA)
Arizona State University
Tempe, AZ04-2026
Skills
- Strong communication skills
- Applied behavior analysis
- Attention to detail
- Critical thinking
- Team building
- Direct patient care
- Management experience
Accomplishments
Summa Cum Laude
National Honor's Society
President's Silver Award
Dean's List
Certification
Registered Behavioral Technician Certification
- Achieved : Aug 2022
- Assessed / Exam Passed : Oct 2022
BACB ID: BACB837691
Certification Number: RBT-22-235937
Timeline
Registered Behavior Technician / Student Analyst
Stepping Stone Kids Therapy
10.2022 - Current
Nurse Recruiter
Maxim Healthcare Services, Inc
11.2021 - 10.2022
Shift Supervisor
Chick-Fil-A
10.2016 - 11.2021
Bachelor of Arts - Integrated Studies / Psychology
Florida Gulf Coast University
Master of Arts - Special Education (Concentration in ABA)
Arizona State University