Ashlyn Dwenger
Cape Coral,FL
Summary
Experienced and professional Registered Behavioral Technician with 3 years of experience in ABA, over 7 years in customer service, and 3 years in healthcare; working directly and indirectly with healthcare professionals to provide the highest level of patient care possible.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician / Student Analyst
Stepping Stone Kids Therapy
Cape Coral, FL
10.2022 - Current
- Acquired baseline data and implemented approved programs using behavioral technology and strategies appropriately and consistently.
- Implemented individualized behavior intervention plans to promote skill development and reduce interfering behaviors.
- Developed and maintained clear and individuals anecdotal documentation on each patient.
- Provided balanced and developmental and academic curricula, nurturing personal progress in treatment plans.
- Interacted with clients support system to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
Nurse Recruiter
Maxim Healthcare Services, Inc
Fort Myers, FL
11.2021 - 10.2022
- Responsible for full-life cycle recruitment activities to include job analyses, sourcing, recruitment, interviewing, hiring and on-boarding communication to ensure the timely hiring of competent caregivers.
- Developing and implementing proactive and creative recruitment sand retention strategies to ensure maintenance of staffing levels needed to provide high quality patient care.
- Interviewing and presenting qualified lists of prescreened candidates to the clinical and operations management team to then extend job offer to selected candidates, compose and negotiate salaries, initiate the pre-employment screening process.
- Promote Maxim Healthcare job opportunities through creating and maintaining job boards in order to develop candidate pipelines.
- Build, maintain and communicate the caregiver's schedule to employees and patient families.
Shift Supervisor
Chick-Fil-A
10.2016 - 11.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production to areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Trained new employees and delegated daily tasks and responsibilities.
- Mentored newly hired employees on operating equipment and safety.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Resolved customer complaints and issues while offering thoughtful solutions to maintain customer satisfaction.
- Prepared reports and technical documentation of day-to-day production processes.
- Monitored employee actions for adherence to safety procedures as well as maintained an organized work area by cleaning/removing hazards.
Education
Bachelor of Arts - Integrated Studies / Psychology
Florida Gulf Coast University
Fort Myers, FL05-2024
Master of Arts - Special Education (Concentration in ABA)
Arizona State University
Tempe, AZ04-2026
Skills
- Strong communication skills
- Applied behavior analysis
- Attention to detail
- Critical thinking
- Team building
- Direct patient care
- Management experience
Accomplishments
Summa Cum Laude
National Honor's Society
President's Silver Award
Dean's List
Certification
Registered Behavioral Technician Certification
- Achieved : Aug 2022
- Assessed / Exam Passed : Oct 2022
BACB ID: BACB837691
Certification Number: RBT-22-235937
Timeline
Registered Behavior Technician / Student Analyst
Stepping Stone Kids Therapy
10.2022 - Current
Nurse Recruiter
Maxim Healthcare Services, Inc
11.2021 - 10.2022
Shift Supervisor
Chick-Fil-A
10.2016 - 11.2021
Bachelor of Arts - Integrated Studies / Psychology
Florida Gulf Coast University
Master of Arts - Special Education (Concentration in ABA)
Arizona State University