Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
3
3
years of professional experience
Work History
Key Holder
Platos's Closet
07.2023 - Current
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Work Study Student
Alamo Colleges
02.2023 - 05.2023
Assisted with administrative tasks such as answering phones, coordinating files, and sorting mail
Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
Sales Associate
H&M
11.2022 - 01.2023
Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
Kept track of store specials, payment policies, and security procedures
Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Hollister Co.
04.2021 - 05.2022
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
Trained some new sales employees on effective sales, service, and operational strategies to maximize team performance.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Health and Biosiences - Associate of Applied Science -
St. Philip's College
San Antonio, TX
05.2027
Skills
Customer service
Cash Handling
Data entry
File/records maintenance
MS Office
Cash Handling Accuracy
Timeline
Key Holder
Platos's Closet
07.2023 - Current
Work Study Student
Alamo Colleges
02.2023 - 05.2023
Sales Associate
H&M
11.2022 - 01.2023
Sales Associate
Hollister Co.
04.2021 - 05.2022
Health and Biosiences - Associate of Applied Science -