Ashlyn Hill
Harriman,TN
Summary
Detail-oriented professional with a background in customer service, register operations, and front desk support. Strong Microsoft Excel, SQL basics, and business reporting skills support accurate work and clear communication. Ready to help improve service, efficiency, and day-to-day organization.
Overview
2
2
years of professional experience
Work History
Cashier
Hobby Lobby
Oak Ridge, Tennessee
09.2026 - Current
- Processed customer purchases at the register using Hobby Lobby point-of-sale system.
- Processed returns and exchanges to ensure customer satisfaction and adherence to store policies.
- Balanced cash drawer and register at shift start and end to maintain accurate financial records.
- Wrapped fragile items and bagged purchases carefully.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Welcomed customers warmly at the store entrance. Answered any questions they had about the store's products and services.
- Stocked shelves with merchandise.
Front Desk
Next Level Performance
Oliver Springs, Tennessee
03.2025 - Current
- Checked in members at front desk, verifying membership status and providing assistance. and assisting with membership questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed day-to-day duties with accuracy and efficiency to support overall front desk operations.
- Maintained cleanliness and organization of front desk and lobby to create a welcoming environment for guests.
- Processing payments and handling transactions.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Oliver Springs Academy
Oliver Springs, TN05-2026
Some College (No Degree) - Business Analytics
Roane State Community College
Harriman, TN10-2026
Skills
- Transaction handling
- Clear communication
- Attention to detail
- Multitasking and organization
- Hospitality and accommodation
- Team collaboration
- Work ethic and integrity
- Reliability and punctuality
- Microsoft Excel
- Statistical analysis
- Data visualization
- Business reporting
- SQL basics
- Complex Problem-solving
Timeline
Cashier
Hobby Lobby
09.2026 - Current
Front Desk
Next Level Performance
03.2025 - Current
High School Diploma -
Oliver Springs Academy
Some College (No Degree) - Business Analytics
Roane State Community College