Ashlyn Kelton
Clermont
Summary
Versatile and adaptable individual with a background in guest services and entertainment. Known for strong critical thinking and problem resolution skills, contributing to enhanced visitor experiences and operational efficiency. Dedicated to helping build or contributing to a fun and safe work environment.
Overview
7
7
years of professional experience
Work History
Attractions Attendant
Universal Orlando
08.2025 - Current
- Assisted guests questions and concerns and provided information about the attraction in theme and other park services.
- Ensured guest safety and comfort during higher conflict moments .
- Monitored crowd flow and maintained organization in designated areas.
- Conducted routine checks of equipment and facilities to ensure guests safety.
- maintaining a respectful team work driven environment.
Host
Raglan Road Irish Pub
11.2024 - 08.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements during peak hours while keeping in mind guest preference.
- Worked along side management and other staff to ensure guests needs were met above and beyond what was required.
- Monitored dining area to maintain cleanliness and address any guest concerns swiftly.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Disney College Program Intern
Disney World
08.2024 - 11.2024
- Adapted quickly to changing environments, demonstrating flexibility in high-traffic situations.
- Assisted guests with inquiries, enhancing overall visitor experience and satisfaction.
- Proven ability to learn quickly and adapt to new situations.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Prepared and served high-quality coffee beverages in fast-paced environment.
Scare Actor
Wicked Ways Haunted House
09.2019 - 11.2023
- Developed and executed immersive character portrayals to enhance guest experiences.
- Collaborated with team members to refine scare techniques and improve audience engagement.
- Trained new scare actors on performance standards and safety protocols.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
Education
Bachelor of Arts - Communication And Fine Arts
University of Memphis
Memphis, TN05-2025
Skills
- Active listening
- Critical thinking
- Problem resolution
- Handling stressful environments
Timeline
Attractions Attendant
Universal Orlando
08.2025 - Current
Host
Raglan Road Irish Pub
11.2024 - 08.2025
Disney College Program Intern
Disney World
08.2024 - 11.2024
Scare Actor
Wicked Ways Haunted House
09.2019 - 11.2023
Bachelor of Arts - Communication And Fine Arts
University of Memphis