Ashlyn Miacolo
Moses Lake,WA
Summary
Detail-oriented entrepreneur and small business owner with proven experience in remote operations, digital marketing, and customer engagement. Seeking a remote role where I can leverage my content creation, scheduling, and client communication skills while balancing ongoing education. Brings strong time management, adaptability, and a results-driven mindset.
Overview
13
13
years of professional experience
Work History
Owner & Founder
NAILED IT!
Moses Lake, Washington
01.2022 - Current
- Launched a gel nail polish brand, overseeing product development, branding, and sales management.
- Cultivated client relationships through digital and personal interactions to ensure product satisfaction.
- Leveraged online platforms and social media to expand customer base and drive sales.
- Handled finances, inventory, and shipping to guarantee smooth operations and timely deliveries.
- Crafted engaging content for diverse social media channels to captivate audiences.
- Tracked social media trends to refine content strategies effectively.
- Managed content calendar for consistent posting and updates.
- Developed campaigns enhancing brand awareness while aligning with brand identity guidelines.
Owner & Operator
NailsxAshhh
Moses Lake, Washington
01.2020 - Current
- Operated successful nail salon, offering diverse beauty services while maintaining exceptional customer service standards.
- Managed daily operations, including client scheduling, employee oversight, and financial record-keeping.
- Handled customer inquiries, addressing concerns promptly to ensure satisfaction.
- Oversaw marketing initiatives to attract new clients and enhance retention through social media and local advertising.
- Tracked inventory and ordered supplies to ensure compliance with health and safety regulations.
- Developed engaging social media content for various platforms to boost brand visibility.
- Analyzed audience engagement metrics to refine content strategies and improve outreach.
- Organized online events like webinars and contests to foster user engagement.
Youth Mentor/Program Assistant
Boys and Girls Club
Moses Lake, Washington
01.2019 - 01.2020
- Worked closely with children and teens, providing mentorship and guidance in both recreational and educational activities.
- Assisted with planning and implementing after-school programs that promoted social, academic, and personal development.
- Communicated effectively with parents and guardians to report on the progress and well-being of children in the program.
- Helped resolve conflicts and facilitated problem-solving among youth, promoting a positive and supportive environment.
Filing Clerk
Miacolo Les Schwab
Royal City, Washington
01.2013 - 01.2017
- Managed filing and documentation for customer service, inventory, and financial records.
- Maintained an organized filing system to ensure quick and accurate retrieval of documents.
- Supported the office team with administrative tasks such as data entry, document preparation, and office coordination.
- Provided exceptional customer service, answering phone calls, addressing customer inquiries, and ensuring accurate record-keeping for all transactions.
Education
Associate of Applied Science - Echocardiography
Spokane Community College
Spokane, WA06-2027
Bachelors - Neuroscience
Arizona State University
Tempe, AZ01-2029
Some College (No Degree) - Esthetics
VLB Esthetics
Moses Lake, WASome College (No Degree) - Personal Training And Nutrition
ISSA
Phoenix, AZSome College (No Degree) - Nail Technology
Elegance Hair Academy
Moses Lake, WAHigh School Diploma -
Moses Lake High School
Moses Lake, WA06-2020
Skills
Entrepreneurial skills and business ownership
- Startup launch and brand development
- Beauty product development
- Business strategy and growth planning
- Financial management and record keeping
- Inventory and supply management
- Order fulfillment and logistics
- Pricing and sales strategy
- Marketing, branding, and social media
Content creation and calendar management
- Brand identity consistency
- Campaign planning and execution
- Market research and trend analysis
- Audience engagement strategies
- Analytics and performance tracking
- Digital customer acquisition
- Customer relationship management (CRM)
- Client retention strategies
- Customer support and issue resolution
- Community building online and in-person
Leadership and management skills
- Employee oversight and scheduling
- Training, mentorship, and coaching
- Time management skills
- Decision-making and problem-solving abilities
- Operations administration support
- Compliance with health regulations
References
- Misty Miacolo, Personal, DSHS PBS4, 509.431.7773
- Cindy Throneberry, Professional, WAFD Branch Manager, 509.793.3377
- Alana Nelson, Professional, 509.431.4269
Timeline
Owner & Founder
NAILED IT!
01.2022 - Current
Owner & Operator
NailsxAshhh
01.2020 - Current
Youth Mentor/Program Assistant
Boys and Girls Club
01.2019 - 01.2020
Filing Clerk
Miacolo Les Schwab
01.2013 - 01.2017
Associate of Applied Science - Echocardiography
Spokane Community College
Bachelors - Neuroscience
Arizona State University
Some College (No Degree) - Esthetics
VLB Esthetics
Some College (No Degree) - Personal Training And Nutrition
ISSA
Some College (No Degree) - Nail Technology
Elegance Hair Academy
High School Diploma -
Moses Lake High School