Ashlyn Walker
Wake Forest,NC
Summary
Adept at enhancing customer/Client experiences, I excelled in a dynamic role as an Esthetician and Part time Bayhost at Topgolf-RDU, where my expertise in interpersonal abilities led to significant improvements in service delivery and client satisfaction. Leveraging cleanliness and professionalism, I consistently upheld high standards, contributing to a welcoming and efficient environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bay Host
Topgolf
03.2024 - Current
- Efficiently processed payments from customers/ clients , resolving any discrepancies in a timely manner to ensure accurate financial records.
- Answered guest questions with responses about menu, promotions and specials.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Served alcoholic and non-alcoholic beverages following policies as well as federal, state and local regulations.
- Maintained a clean and welcoming environment for guests, ensuring an enjoyable experience during their visit.
Esthetician
Chanel Aesthetics’s
08.2022 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Performed various facial treatments for all skin types, including microdermabrasion, acne treatments and LED therapy.
- Recommended retail products for at-home use.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
Education
Esthetician - Esthetician
ASUN Newport
Marked Tree, AR06.2022
Jonesboro High School
Jonesboro AR05.2019
Skills
- Cleanliness
- Maintaining Composure
- Upselling strategies
- Customer Service
- Time Management
- Goal Setting
- Payment Processing
Certification
- Marketing - 2019
- Digital communication - 2019
- Graphic designs - 2019
- Lash technician - 2021
- Licensed Esthetician - 2022( current )
Timeline
Bay Host
Topgolf
03.2024 - Current
Esthetician
Chanel Aesthetics’s
08.2022 - Current
Esthetician - Esthetician
ASUN Newport
Jonesboro High School