Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ella Daw

Orem,UT

Summary

Experienced Bay Host with background in providing top-notch customer service in busy environments. Strengths include effective communication, problem-solving skills, and ability to manage time efficiently. Demonstrated impact in previous roles by enhancing guest satisfaction through proactive service delivery and quick response to inquiries or issues. Possess strong knowledge of safety procedures, cleanliness standards and operational policies related to hospitality industry.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Bay Host

Top golf
Orem, Utah
01.2024 - 12.2024
  • Greeted and assisted guests with seating arrangements and service inquiries.
  • Maintained cleanliness and organization of assigned bays and common areas.
  • Collaborated with kitchen staff to ensure timely food and beverage delivery.

Lift Operator

Sundance Ski Resort
Provo, Utah
12.2024 - 04.2025
  • Operated ski lifts safely and efficiently for guest transportation.
  • Monitored lift operations to ensure safety and compliance with regulations.
  • Assisted guests with loading and unloading from ski lifts.

Sales Associate

Quick quack
Orem, Utah
01.2022 - 01.2024
  • Assisted customers with product selection and provided recommendations.
  • Maintained store cleanliness and ensured merchandise was well-organized.
  • Processed sales transactions accurately and efficiently at the register.

Education

Timpview High School
Provo, UT

Skills

  • Guest relations
  • Food and beverage service
  • Lift operations
  • Safety compliance
  • Customer service
  • Effective communication
  • Upselling strategies
  • Cleanliness

Certification

  • Food handlers permit

Timeline

Lift Operator

Sundance Ski Resort
12.2024 - 04.2025

Bay Host

Top golf
01.2024 - 12.2024

Sales Associate

Quick quack
01.2022 - 01.2024

Timpview High School

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