Dedicated and customer focused individual with experience in fast-paced service and sales environments. Skilled in cash handling, problem solving, and providing excellent customer service to build trust and satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sunrun
05.2024 - 01.2025
Provided support to customers regarding solar energy products, addressing inquiries and troubleshooting concerns.
Processed payments and maintained accurate records of transactions in a digital database.
Worked in a team-oriented environment to meet performance metrics and customer satistaction targets.
Strengthened problem-solving skills by resolving billing and service-related issues efficiently.
Restaurant Hostess
Piccola Trattoria
03.2022 - 05.2024
Greeted and seated an average of 50+ customers daily, ensuring a welcoming and organized front-of-house experience.
Managed reservations and waitlists efficiently, improving customer flow and satisfaction in a fine dining restaurant.
Collaborated with team members to address customer inquiries and resolve issues promptly.
Handled cash and card transactions accurately during busy shifts.
Education
GED
Skills
Cash Handling & Transaction Accuracy
Customer Service Excellence
Problem Solving & Conflict Resolution
Team Collaboration Attention to Detail
Time Management
Basic Computer Skills (POS systems, Microsoft Office)