Isamar Alonso Gonzalez
Nashua,NH
Summary
Results-oriented Management Professional with expertise in developing performance-driven programs that foster growth and leadership. Skilled in designing human-centered training initiatives to enhance professional development. Recognized for strong communication and cross-functional management abilities that align with organizational objectives.
Overview
7
7
years of professional experience
Work History
Senior Permit Coordinator
Sunrun
05.2023 - Current
- Designed and implemented a cross-departmental training program for effective workflow management across teams.
- Achieved high end performance with KPI’s hitting all company targets with a 89% TAT for Submittals within 48 hours and a 86% TAT within 24 hours. This is an increase over 15% for the team and state.
- established new hire onboarding process to enhance team building and growth opportunities for employees.
Senior Inspection Coordinator
Freedom Forever
12.2022 - 05.2023
- Managed over 200 jurisdictions, establishing processes to ensure safety and quality before inspections.
- Reduced cost exceeding $10,000 in teo quarters by enforcing rules and quality standards during inspections.
- Achieved average of 40 inspections per technician weekly
Permit Coordinator
SunRun
02.2019 - 12.2022
- Increased compliance by streamlining permit application process and adhering to regulations.
- Enhanced data retrieval through efficient management of permit status databases.
- Developed training materials to improve team understanding of permit processes.
- Reduced permit processing times by executing targeted process improvement initiatives.
Education
Customer Service Certification -
L.A.R.E. Institute
Chelsea, MA06-2016
High School Diploma -
Everett High School
Everett, MA06-2009
Skills
- Leadership enhancement
- Salesforce platform expertise
- Facilitation expertise
- Collaborative networking abilities
- Long-term planning
- Stakeholder relationship management
- Data-driven decision making
- Continuous process evaluation
- Microsoft office
- Document review
- Teamwork
- Problem-solving
- Time management
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Timeline
Senior Permit Coordinator
Sunrun
05.2023 - Current
Senior Inspection Coordinator
Freedom Forever
12.2022 - 05.2023
Permit Coordinator
SunRun
02.2019 - 12.2022
Customer Service Certification -
L.A.R.E. Institute
High School Diploma -
Everett High School