Ashlynn Avery
Birmingham,US
Summary
Self-motivated well-rounded healthcare professional dedicated to responding to patients with promptness and empathy. Diligent and focused with over 7 years of experience in hospital and clinical settings. Vital member of medical care team meeting patients' needs and exceeding care expectations. Offering services in obtaining specimens for lab and taking vital signs. with Excellent customer service and communication skills and developing rapport with patients and successfully contributing to team efforts to provide excellent health care.
Overview
11
11
years of professional experience
Work History
Lead Phlebotomist / Lab Assistant
Med-Lake Laboratory
06.2023 - Current
- Lead phlebotomy team, ensuring efficient blood collection and sample management
- Implement quality control measures, and enhancing patient satisfaction
- Spearhead phlebotomy team, optimizing blood collection processes and sample handling
- Establish rigorous quality control protocols, elevating patient care standards
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Logged samples correctly into computerized tracking system.
- Managed specimen sample handling, receiving, storage and inventory.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Prepared specimens for testing and analysis.
Patient Care Technician
Fresenius Medical Care
Birmingham, AL, US
08.2019 - 01.2021
- Monitored vital signs and equipment with precision, promptly addressing anomalies
- Maintained a sterile environment, reducing infection risks and ensuring patient safety
- Meticulously documented patient data, ensuring accurate records for seamless care coordination among medical teams
- Assisted physicians and nurses in patient care, performed vital sign checks, and maintained accurate medical records, enhancing team efficiency
- Provided compassionate care to diverse patients, ensuring comfort and safety
- Collaborated with nurses to optimize patient outcomes and enhance overall care quality
Medical Assistant/PCT
Medical West
Bessemer, AL, US
04.2018 - 01.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Patient Care Technician
Brookwood Baptist Health
Birmingham
06.2014 - 12.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Lawson State Community College
Birmingham01.2025
High School Diploma -
Hoover High School
Hoover, AL05.2013
Skills
- Phlebotomy
- Patient Care
- Specimen Collection
- Vital Signs
- Infection Control
- Medical Equipment
- Dialysis
- EKG
- Palliative Care
- Medical Records
- Attention to Detail
- Team Leadership
- Multitasking
- Specimen handling
- Scheduling appointments
- Recording data
- Diagnostic testing
- Data entry
- EMR recordkeeping
- On-site testing
- Customer service
Personal Information
Title: Phlebotomist/PCT
Custom Section - Description
Lead phlebotomy team, ensuring efficient blood collection and sample management. Implement quality control measures, and enhancing patient satisfaction. Spearhead phlebotomy team, optimizing blood collection processes and sample handling. Establish rigorous quality control protocols, elevating patient care standards. Monitored vital signs and equipment with precision, promptly addressing anomalies. Maintained a sterile environment, reducing infection risks and ensuring patient safety. Meticulously documented patient data, ensuring accurate records for seamless care coordination among medical teams. Assisted physicians and nurses in patient care, performed vital sign checks, and maintained accurate medical records, enhancing team efficiency. Provided compassionate care to diverse patients, ensuring comfort and safety. Collaborated with nurses to optimize patient outcomes and enhance overall care quality.
Accomplishments
- i Won "employee" of the year award in 2024 .
Timeline
Lead Phlebotomist / Lab Assistant
Med-Lake Laboratory
06.2023 - Current
Patient Care Technician
Fresenius Medical Care
08.2019 - 01.2021
Medical Assistant/PCT
Medical West
04.2018 - 01.2019
Patient Care Technician
Brookwood Baptist Health
06.2014 - 12.2016
Lawson State Community College
High School Diploma -
Hoover High School