Ashlynn Cook
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Server
Foxcroft Wine Co.
Raleigh
12.2024 - 07.2025
- Maintained a detailed knowledge of over 70 by-the-glass wines, and a seasonally rotating menu.
- Maintained cleanliness and organization of the bar area and workstations.
- Adhered to safety and sanitation regulations to ensure a safe environment.
Social Media and Marketing Intern
Foxcroft Wine Co
Raleigh
05.2024 - 07.2025
- Managed an engaging social media account by creating and scheduling content.
- Collaborating with management to ensure seamless guest experiences.
- Expand community engagement and business growth.
Server & Trainer
Colletta Italian Food & Wine
Cary
10.2022 - 06.2023
- Provided excellent customer service in a fast-paced, upscale dining environment.
- Ensured guests receive the best experience in a safe, clean, and friendly environment.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server & Trainer
Daniel's Restaurant & Catering
Apex
02.2020 - 10.2021
- Learned proper wine presentation and upscale dining procedures and expectations.
- Ensured professional and amicable care for all customers.
- Trained new staff on menu items and service standards according to the employee handbook.
Server & Trainer
Scratch Kitchen & Taproom
Apex
10.2018 - 12.2019
- Maintained a friendly and efficient work ethic while performing the duties of a hostess, busser, and waitress.
- Trained new employees to perform all duties detailed by the management, and ensured that customer satisfaction was paramount.
- Gained numerous transferable skills in the restaurant industry through my training and dedication to the company.
Education
Bachelor of Science - Parks, Recreation, Tourism & Event Management, Tourism and Event Management Concentration
North Carolina State University
Raleigh, NC07.2025
Skills
- Customer satisfaction in hospitality and fine dining
- Exceptional communication
- Teamwork
- Conflict resolution
- Maintaining a positive atmosphere
- Physical demands of long hours
- Time management
Certification
- CPR Certified
- TIPS On-Premise Alcohol Server Training
- 200-Level Certified Yoga Instructor
Timeline
Bartender/Server
Foxcroft Wine Co.
12.2024 - 07.2025
Social Media and Marketing Intern
Foxcroft Wine Co
05.2024 - 07.2025
Server & Trainer
Colletta Italian Food & Wine
10.2022 - 06.2023
Server & Trainer
Daniel's Restaurant & Catering
02.2020 - 10.2021
Server & Trainer
Scratch Kitchen & Taproom
10.2018 - 12.2019
Bachelor of Science - Parks, Recreation, Tourism & Event Management, Tourism and Event Management Concentration
North Carolina State University