Ashlynn Luna
Albuquerque
Summary
Hiiiiii My name is Ashlynn. I’m a nineteen year old college student who’s looking for a job! I work well in customer service and have very good experience with problem solving. I’m a very outgoing spirit and am an extrovert!!! I love making relationships all while maintaining professionalism. I love helping others feel confident and am very persuasive. I take hard work very seriously and want to get better everyday!
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Office Assistant
Rhino Roofing
Albuquerque
08.2024 - 06.2026
- Assisted in scheduling appointments and coordinating meetings for staff.
- Managed office supplies and inventory for efficient operations.
- Maintained organized filing system for documents and records.
- Supported customer inquiries through phone and email communications.
- Collaborated with team members to streamline administrative processes.
- Processed incoming and outgoing mail to ensure timely delivery.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Facilitated internal communication by distributing memos and announcements.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
Food Service Worker
Xo Waffle
Albuquerque
06.2023 - 10.2024
- Provided friendly customer service while taking orders and answering questions.
- Served meals to customers in a friendly and courteous manner.
- Maintained cleanliness and organization of workstations and dining areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Followed food safety guidelines to maintain high quality standards in preparation.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated kitchen equipment safely and efficiently during service hours.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Assisted in inventory management by restocking supplies as needed.
- Handled cash transactions accurately at the point of sale system.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Prepared and assembled waffles according to customer specifications.
Education
Psychology
University of New Mexico
Albuquerque, NM 08.2024 - 06.2026
Skills
- Communication skills
- Customer service
- Team collaboration
- Conflict resolution
- Organizational skills
- Time management
- Inventory management
- Team bonding
- Claims appeal procedures
- Strong interpersonal skills
- Effective communication
- Administrative support
- Empathy and active listening
- Multitasking
- Active listening
- Planning
- Dependable and responsible
- Relationship building
- Team development
- Adaptive team player
- Sales expertise
- Professional telephone demeanor
- Product promotion
- Strong teamwork
- Product knowledge
- Calm demeanor
- Punctuality and reliability
- Creative problem solving
- Critical thinking
- Money handling
- Positive and professional
- Customer relationship management (CRM)
- High-energy attitude
- Excellent oral communication
- Creative vision
- Self motivation
- Fashion marketing
Languages
English
Professional
Affiliations
- Painting
- Shopping
- Pilates
- Cooking
- Baking
- Reading
- Hanging out with friends and family
- Gym
Timeline
Office Assistant
Rhino Roofing
08.2024 - 06.2026
Psychology
University of New Mexico
08.2024 - 06.2026
Food Service Worker
Xo Waffle
06.2023 - 10.2024