Summary
Overview
Work History
Education
Skills
Languages
Websites
Affiliations
Timeline
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Ashlynn Luna

Albuquerque

Summary

Hiiiiii My name is Ashlynn. I’m a nineteen year old college student who’s looking for a job! I work well in customer service and have very good experience with problem solving. I’m a very outgoing spirit and am an extrovert!!! I love making relationships all while maintaining professionalism. I love helping others feel confident and am very persuasive. I take hard work very seriously and want to get better everyday!

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Office Assistant

Rhino Roofing
Albuquerque
08.2024 - 06.2026
  • Assisted in scheduling appointments and coordinating meetings for staff.
  • Managed office supplies and inventory for efficient operations.
  • Maintained organized filing system for documents and records.
  • Supported customer inquiries through phone and email communications.
  • Collaborated with team members to streamline administrative processes.
  • Processed incoming and outgoing mail to ensure timely delivery.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Facilitated internal communication by distributing memos and announcements.
  • Assisted in the onboarding process for new hires by preparing workspaces and materials.

Food Service Worker

Xo Waffle
Albuquerque
06.2023 - 10.2024
  • Provided friendly customer service while taking orders and answering questions.
  • Served meals to customers in a friendly and courteous manner.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Followed food safety guidelines to maintain high quality standards in preparation.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated kitchen equipment safely and efficiently during service hours.
  • Collaborated with team members to ensure smooth service flow during peak hours.
  • Assisted in inventory management by restocking supplies as needed.
  • Handled cash transactions accurately at the point of sale system.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.
  • Prepared and assembled waffles according to customer specifications.

Education

Psychology

University of New Mexico
Albuquerque, NM
08.2024 - 06.2026

Skills

  • Communication skills
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Organizational skills
  • Time management
  • Inventory management
  • Team bonding
  • Claims appeal procedures
  • Strong interpersonal skills
  • Effective communication
  • Administrative support
  • Empathy and active listening
  • Multitasking
  • Active listening
  • Planning
  • Dependable and responsible
  • Relationship building
  • Team development
  • Adaptive team player
  • Sales expertise
  • Professional telephone demeanor
  • Product promotion
  • Strong teamwork
  • Product knowledge
  • Calm demeanor
  • Punctuality and reliability
  • Creative problem solving
  • Critical thinking
  • Money handling
  • Positive and professional
  • Customer relationship management (CRM)
  • High-energy attitude
  • Excellent oral communication
  • Creative vision
  • Self motivation
  • Fashion marketing

Languages

English
Professional

Affiliations

  • Painting
  • Shopping
  • Pilates
  • Cooking
  • Baking
  • Reading
  • Hanging out with friends and family
  • Gym

Timeline

Office Assistant

Rhino Roofing
08.2024 - 06.2026

Psychology

University of New Mexico
08.2024 - 06.2026

Food Service Worker

Xo Waffle
06.2023 - 10.2024
Ashlynn Luna