Developed and fostered stable partnerships with leadership, focusing on client acquisition and retention, and accentuating the relationship of current customers through consistent follow-ups and proactive communication.
Delivered comprehensive advice to clients based on their unique financial situations, helping them achieve long-term financial success.
Optimized operational efficiency within the branch by streamlining daily tasks
Processed wide variety of retail banking transactions
Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service accomodations
Medical Biller
Moxie Healthcare Solutions
03.2020 - 07.2022
Managed substantial amounts of money for several providers and clinics each month with zero error
Verified accuracy of billing data and resolved discrepancies in accounting record
Clarified codes and diagnoses with conflicting, missing and unclear information by consulting with the coding team to ensure accuracy
Protected security of medical records to ensure that confidentiality was maintained,
Receptionist
Long And Harris Dermatology
09.2019 - 12.2019
Scheduled and confirmed patient appointments for diagnostics, surgeries and consultations while updating client records
Observed strict HIPAA guidelines at all times according to company policy
Teller
American Momentum Bank
03.2019 - 09.2019
Delivered prompt, accurate and excellent customer service
Conducted basic customer transactions from a cash drawer daily
Skills
Have served as back up management in absence of primary management
In possession of the knowledge, skills and abilities to manage complex and special situations: interpersonal and professional
Maintains a level of operational excellence in the completion of daily operations
Familiar with public speaking and presenting to a wide variety of audiences
Strong interpersonal skills gained from experience in leadership roles throughout my life such as team events, officer positions and coaching opportunities
Assistant Vice President Trust Officer at Community National Bank & Trust of TexasAssistant Vice President Trust Officer at Community National Bank & Trust of Texas