Ashlynn Ray
Lakewood,Colorado
Summary
Accomplished professional dependable in building customer base and exceeding business relationships. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase sales production and cement loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mortgage Broker
E Mortgage Capital
10.2023 - Current
- Enhanced client satisfaction by providing personalized mortgage solutions tailored to individual financial needs.
- Maintained a strong network of industry professionals, fostering valuable partnerships that benefited clients and business growth.
- Stayed up-to-date on current market trends and regulatory changes, ensuring accurate advice and guidance for clients navigating the mortgage landscape.
- Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
- Developed marketing strategies to consistently generate new leads and expand client base, driving business success.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
Mortgage Loan Officer
Guild Mortgage
04.2023 - 09.2023
Mortgage Loan Officer
Cherry Creek Mortgage
05.2021 - 04.2023
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
Server
Jing Restaurant
01.2018 - 01.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Associate of Applied Science - Vascular Sonography
Bakersfield College
Bakersfield, CA05.2016
Skills
- Sales Development
- Creative financing solutions
- Adaptable sales strategies
- Attention to Detail
- Strategic Marketing
- Financial Analysis
- Conflict resolution
- Excellent communication
- Negotiation Tactics
- Product Education
- Customer Relations
Certification
Mortgage Loan Originator License- CA & CO
NMLS #2070241
Timeline
Mortgage Broker
E Mortgage Capital
10.2023 - Current
Mortgage Loan Officer
Guild Mortgage
04.2023 - 09.2023
Mortgage Loan Officer
Cherry Creek Mortgage
05.2021 - 04.2023
Server
Jing Restaurant
01.2018 - 01.2022
Associate of Applied Science - Vascular Sonography
Bakersfield College
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