Ashlynn Stewart
Manor ,TX
Summary
Versatile hospitality professional with a proven track record in enhancing customer satisfaction and loyalty. Skilled in inventory management and conflict resolution, demonstrating strong multitasking abilities and exceptional communication skills. Excelled in leadership roles, significantly improving team performance and guest service through innovative training and purchasing strategies.
Overview
6
6
years of professional experience
Work History
Manager
Bouldin Creek Cafe
10.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Managed procurement of liquor, beer, wine, and non-alcoholic stock for the establishment.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Managed monthly inventory counts to ensure accuracy.
- Assisted bartenders to enhance service flow.
- Trained team members in new menu offerings.
- Expertise in working with diverse coffee and liquor selections.
Bartender/Beverage Manager
Elizabeth Street Cafe
05.2021 - 10.2023
- Mastered classics, prep recipes, and efficient bar opening and closing procedures.
- Crafted drinks for both dining area guests and bar visitors.
- Demonstrated expertise in the food and beverage menu.
- Excelled in high-pressure settings with diverse beverage skills.
- Oversaw the complete ordering process for beverages at Elizabeth Street Cafe.
- Managed inventory for liquor, wine, beer, non-alcoholic beverages, and produce.
- Trained extensively in Binwise to efficiently manage invoice processing.
- Compiled variance reports monthly and aligned them with sales data.
- Conducted beverage training sessions for new hires, covering detailed knowledge of offerings.
- Developed unique cocktail recipes to enhance the drink selection.
- Manage dual roles, demonstrating exceptional organizational skills.
- Excel in multitasking alongside strong boundary-setting and leadership capabilities.
- Acquired knowledge of hospitality from diverse viewpoints.
Server/Bartender
Snooze
07.2020 - 05.2021
- Handled order entry, bill processing, and free item transactions using POS system.
- Provided timely food and beverage service while maintaining focus on guest preferences.
- Balanced multiple table responsibilities simultaneously, maintaining exceptional service standards.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Mcneil Highschool
2017
Skills
- Hospitality focus
- Technology Proficient
- Telephone etiquette
- Employee training
- Exceptionally strong communication skills
- Conflict resolution
- Strong multitasking
- Inventory management
Timeline
Manager
Bouldin Creek Cafe
10.2023 - Current
Bartender/Beverage Manager
Elizabeth Street Cafe
05.2021 - 10.2023
Server/Bartender
Snooze
07.2020 - 05.2021
High School Diploma -
Mcneil Highschool