Ashlynn Winters
.
829 S Jefferson St,TX
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Successful with providing fast, high-quality customer service to guests . Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Server
IHOP
Irving, TX
12.2021 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
Stock
Crocs
Grapevine, TX
11.2021 - 02.2022
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Completed regular cycle counts and inventory audits.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Hostess /Food Service Worker
Olive Garden Restaurant
Irving, TX
04.2021 - 12.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Observed customer purchases in line and differentiated between standard portions.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
High School Diploma -
08.2019 - Current
Skills
Point of sale operation
Order delivery practices
Stocking and replenishing
Food sales and promotion
Bill computation
Sales expertise
Hospitality service expertise
Dining area maintenance
Food station setup
Food running
Cash handling
Ordering procedures
Front-of-house display creation
Timeline
Server - IHOP
12.2021 - Current
Stock - Crocs
11.2021 - 02.2022
Hostess /Food Service Worker - Olive Garden Restaurant
04.2021 - 12.2021
Jack E Singley Academy - High School Diploma,
08.2019 - Current