ASHLYNN L. BASSETT
Hampton,VA
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
5
5
years of professional experience
Work History
Customer Service Assistant
George Mason University
Fairfax, VA
08.2023 - Current
- Resolved customer complaints promptly and professionally.
- Processed payments accurately and efficiently using cash registers and other point of sale systems.
- Performed administrative tasks such as filing documents, entering data into computer systems.
- Participated in training and other learning opportunities to expand knowledge of company and position.
Information Desk Assistant
George Mason University
Fairfax
01.2022 - 05.2023
- Assisted patrons with information pertaining to the University, such as directions on campus, admission inquiries, and referral to various departments.
- Answered customer inquiries in person, over the phone and via email.
- Organized files according to established protocols and standards.
- Collaborated with colleagues to ensure excellent customer service was provided at all times.
Cashier
Food Lion
Hampton
07.2019 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Arts - Integrative Studies, Legal Studies
George Mason University
Fairfax05-2025
High School Diploma -
Bethel High School
Hampton, VA06-2021
Skills
- Data Entry
- Assertiveness
- Continuous Improvement
- Teamwork and Collaboration
- Problem Resolution
- Analytical Thinking
Accomplishments
- Highest Honors – GPA 4.0
- Honor Society
- The National Society of Leadership and Success
- President of the Black Justice Pre-Law Association
- Public Relations Chair for the GMU Chapter of NAACP
- Dean's List for all semesters attended at George Mason University.
References
References available upon request.
Timeline
Customer Service Assistant
George Mason University
08.2023 - Current
Information Desk Assistant
George Mason University
01.2022 - 05.2023
Cashier
Food Lion
07.2019 - 07.2020
Bachelor of Arts - Integrative Studies, Legal Studies
George Mason University
High School Diploma -
Bethel High School