Ashmeen Dean
Austin ,TX
Summary
Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
Work History
Operations Manager
Ideal Dental
05.2022 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Office Manager
Castle Dental, Smile Brands
08.2017 - 05.2022
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Office Manager
Coast Dental
02.2016 - 08.2017
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
Education
Master of Arts - Marriage And Family Therapy
Brandman University
Irvine, CA06.2016
MBA - Business Administration And Management
University of Phoenix
Tempe, AZ05.2010
Bachelor of Arts - Psychology
California State University - East Bay
Hayward, CA06.2006
Skills
- Business Planning
- Production
- P&L Management
- Document Control
- Customer Service
- Customer Retention
- Staff Training
- Operations Monitoring
- Employee Motivation
- Goal Setting
- Operational Efficiency
- Conflict Mediation
- Cross-Functional Collaboration
Timeline
Operations Manager
Ideal Dental
05.2022 - Current
Office Manager
Castle Dental, Smile Brands
08.2017 - 05.2022
Office Manager
Coast Dental
02.2016 - 08.2017
Master of Arts - Marriage And Family Therapy
Brandman University
MBA - Business Administration And Management
University of Phoenix
Bachelor of Arts - Psychology
California State University - East Bay