Ashok Anna Gowni

• Spearheaded program management initiatives for over two years, building on 15+ years of direct engagement with engineering teams across diverse platforms, including web applications, web services, mobile QA, and accessibility.
• Architected and executed comprehensive QA strategies and test plans for complex telecom systems, consistently achieving program objectives and exceeding carrier expectations.
• Orchestrated and synchronized testing efforts across internal teams and external carrier partners, optimizing resource allocation and adhering to aggressive schedules.
• Drove the entire defect lifecycle, meticulously tracking test execution, monitoring defects, and delivering insightful progress reports to key stakeholders, including senior leadership.
• Led troubleshooting and root cause analysis initiatives, identifying and implementing critical process improvements, and serving as the central communication hub for all QA operations.
• Proactively engaged with and influenced diverse stakeholders, expertly presenting testing strategies, progress updates, and risk assessments.
• Collaborated cross-functionally with developers and product owners to ensure deep understanding and alignment with evolving product features.
• Directed and executed project and test planning across a wide array of environments, including mobile, web services, mainframes, web applications, and hardware durability testing.
• Ensured data and document integrity through rigorous application of standardized measurements and tests.
• Defined robust testing methodologies, conducted precise test estimations and requirements reviews, and developed comprehensive test plans and test cases.
• Validated application software and documentation against stringent software development standards, guaranteeing effective QA implementation throughout the SDLC.
• Leveraged extensive expertise in MS Dynamics CRM, Workflow Management (CLICK software), mobile testing (diverse devices), web services, manual, and mainframe testing.
• Managed successful release testing and spearheaded test process change management across enterprise-wide initiatives.
• Demonstrated expert-level proficiency in defect management processes.
• Proficiently utilized a wide range of defect and test management tools, including Buganizer, Jira, VSO, TFS, Squids, Quality Center, and Star Team.
• Fostered strong client relationships and collaborated seamlessly within cross-functional, global (onshore/offshore/near-shore) teams.
• Cultivated and maintained exceptional interpersonal, client relationship management, communication, and presentation skills.
• Ensured seamless integration of new features and enhancements by collaborating closely with cross-functional teams.

Carrier, Provide App & Mobile phone Testing Experience:

• Performed network carrier testing for 5G, LTE, CDMA, BLUETOOTH, and WIFI.
• Tested Android and iOS devices, including Samsung, Motorola, Tablets, and Watches.
• Conducted LTE device and network testing, including carrier shifts for AT&T and T-Mobile.
• Tested the Google-Fi APP and verified data plans.
• Experienced in sanity, regression, and connectivity testing.
• Designed test cases for Google-Fi features such as add member, family link app, and Hangouts voicemail calling.
• Wrote test plans and added test cases to test suites.
• Experienced with CBRS and monthly CMAS alerts.
• Proficient in working on new requests for Samsung, iPhone (Luna), and Motorola.
• Responsible for USCC, e911 calls, eSIM and pSIM, and voice call audio testing.
• Experienced in Anritsu Testing, Network simulations, shielding box, and call box.
• Expertise in protocol specifications and call flows.
• Managed defects, collaborated on root-cause analysis, and tracked resolution using defect tracking tools.
• Contributed to process improvement by following and suggesting enhancements to department quality control processes and standards.
• Utilized ADB commands in Terminal for bug reporting, log attachment, and device flashing.

Google search & Android Messages : Android & iOS Mobile App, Web & Hardware Durability Testing Experience

• Managed and executed comprehensive testing across diverse mobile platforms, devices (smartphones, smartwatches), and OS variants to ensure broad compatibility and consistent user experience.
• Directed and performed end-to-end testing, validating seamless functionality and data integrity across entire user journeys and integrated systems.
• Performed xMS and RCS regression testing.
• Conducted accessibility testing.
• Executed device pairing and message synchronization testing (CRUD,send, and receive messages) between watch and mobile.
• Conducted Release Candidate testing, Carrier Services testing, Smoketesting, and Gmscore binding testing on Alpha, Beta, and Productionbuilds.
• Oversaw and conducted rigorous test cycles for weekly and monthlyrelease builds, including comprehensive regression and sanity checks,ensuring timely and high-quality deployments.
• Led and implemented strategies for continuous test case modificationand updates, maintaining relevance with new features and systemchanges.
• Managed and executed rigorous stress tests on new mobile designs,simulating real-world conditions like accidental drops to validatedurability.
• Performed and documented system-level tests on mobile devices,adhering to established protocols and performance benchmarks.
• Collaborated directly with development and release teams to streamlineQA processes and accelerate frequent deployment cycles.
• Evaluated and provided critical feedback on mobile prototypecomponents, aligning with design specifications and enhancing userexperience.
• Authored and maintained clear technical and functional documentationfor mobile applications.Directed and executed robust quality assurance across mobile applications (iOS and Android), car infotainment systems, and smart television platforms (e.g., Chromecast, Google TV).
• Managed and performed extensive functional, UI/UX, security, reliability, and stability testing across diverse device variants, operating system versions, and screen sizes.
• Ensured application adherence to platform-specific guidelines (e.g., Apple Human Interface Guidelines) and seamless integration with native device features (Camera, GPS, Face ID, notifications, back button, sharing, etc.).
• Assessed and optimized performance, including app loading times, resource utilization (CPU, memory, battery), and stability under varying network conditions (online/offline).
• Identified and mitigated security vulnerabilities, validating data encryption, secure storage, and proper permission handling.
• Developed and maintained comprehensive test scenarios and regression suites, ensuring accuracy and quality for ongoing releases.
• Participated in User Acceptance Testing (UAT) and gathered critical real-world feedback to drive product improvements.
• Confirmed release readiness for App Store, Google Play Store, and other platform submissions by meeting all technical and content requirements.

Accessibility Experience With Google Search , Google Fi & Humana App & Web

• Experience in conducting 508 compliance testing using JAWS 13 and ZoomText 10.
• Experience in to validate Mobile and Web applications towards GAR guidelines using Google accessibility scanner,
• Experience in working with accessibility tools/technologies such as JAWS, NVDA, Talkback, Voiceover, WAVE, WAT, Chromevox etc.,
• Tested Web application for Sec 508, WCAG 2.0 Level AA and AAA compliance for Accessibility.
• Providing leadership in Accessibility when necessary
• Partner with Design A11y, Design System teams and Engineering A11y Leads to develop, promote the adoption and integration of accessibility policies, procedures, and standards.
• Bring a depth of development and technical knowledge that complements and strengthens a culture beginning to apply a11y practices in design, engineering and QA.

Scrum Experience:

• Proficiently executed Scrum Ceremonies, including Sprint Planning, Daily Standup's, Sprint Reviews, and Sprint Retrospectives, encouraging collaboration and transparency between cross-functional teams.
• Drafted detailed functional specification documents outlining project scope, objectives, and deliverables.
• Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
• Designed test plans, scenarios, scripts, cases and results matrices to validate system functionality.
• Removing impediments to the scrum team's progress
• Ensuring that the scrum team is following agile scrum best practices
• Measuring the scrum team's progress and providing feedback
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Participated in pilot tests and revised programs based on feedback and results.
• Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
• Established milestones and objectives based on input from functional areas and stakeholders.

Business Analyst:

• Gather and understand business requirements. This includes interviewing stakeholders, reviewing documentation, and observing business processes.
• Translate business requirements into technical specifications. This involves understanding the business needs and translating them into a language that the development team can understand.
• Validate requirements with stakeholders. This ensures that the requirements are accurate and complete, and that all stakeholders are in agreement.
• Manage the requirements gathering and documentation process. This includes creating and maintaining a requirements repository, tracking changes to requirements, and communicating with stakeholders.
• Coordinate with the development team. This includes providing feedback on the development process, ensuring that the development team is aware of all requirements, and resolving any conflicts between the business and development teams.
• Test the final product. This involves testing the product to ensure that it meets all requirements and that it is free of defects.
• Document the final product. This includes creating user guides, training materials, and other documentation that will help users understand how to use the product.
• Provide support to the users. This includes answering questions, troubleshooting problems, and providing training.