Ashonda Johnson

• Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
• Maintains and updates customer information as necessary
• Calmly attempts to resolve and de-escalate any issues
• Escalates calls/chats to supervisor when necessary and appropriate
• Responds to requests for assistance
• Tracks call/chat-related information for auditing and reporting purposes
• Provides feedback reports on call/chat issues related to downtime and/or training

Docklead, forklift operator

• Cycle Count
• Ordered product for company
• Assembled gas nozzles periodically
• Performed cycle counts on a daily basis
• Operated stand-up forklift
• Picked paper totes for customers
• Counted paper according to quantity ordered
• Received and counted items in warehouse inventory and recorded data
• Checked in merchandise and affixed labels
• Counted labels, clam shells, boxes, fuses, and all other types of materials used in packaging and order pulling using a scanner, and cherry picker
• Performed regular counts to identify possible discrepancies in inventory quantities and reconcile discovered variances according to the approved policies and procedures
• Researched and analyzed open inventory location reports for mislocated products, and reconciled any discrepancies

• Run Route To School, Restaurants and etc
• Class A Cdl
• Deliver food products in accordance with all sanitation and safety principles
• Verify all food product amounts and cross-check with customer order paperwork
• Maintain sanitary and clean service vehicle
• Loaded and unloaded food products at distribution centers and customer locations
• Assisted with meal planning and food preparation at select customer locations
• Maintained excellent working relationships with distribution and customer staff

• Maintained the safe and efficient usage of all equipment, while adjusting settings to ensure accurate production of goods
• Conducted preventable maintenance on process line and resolved production problems efficiently to minimize down time
• Ensured that product quality met customer specifications
• Inspected parts and exhaust systems
• Performed weekly maintenance on machine
• Trouble shoot and resolved problems
• Maintained a cleaned workspace

• Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution
• Contributes to the orderly operation of stock and/or materials storage area
• Maintains inventory by identifying, labeling, and keeping materials and supplies in stock, recording location of inventory, and reporting shortages
• Locates materials and supplies by pulling and verifying materials and supplies listed on production orders
• Maintains in-process inventory at work centers by delivering and opening materials and supplies
• Locates and packs materials for shipping