CEAIRIA WALTERS
Texarkana,TX
Summary
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
General Dynamics Information Technology
11.2021 - Current
- Answer calls
- Answer questions regarding FEMA assistance
- Assist with FEMA applications
Correctional Officer
Winfield Correctional Facility
10.2021 - 06.2023
- Enforce rules and keep order within jails or prisons
- Supervise activities of people in custody
- Inspect facilities to ensure that they meet security and safety standards
- Conduct searches in the facility, such as of persons and property, for rule violations
- Report on the conduct of people in custody
Class A CDL Driver
C.R. England
04.2021 - 03.2022
- Drive and operate trucks
- Follow instructions; locate and read location and road maps
- Pre-inspect truck
- Pick up goods and materials, verify loads for accuracy, and deliver them as instructed
- Load and unload cargo
Correctional Officer
Barry B Telford Unit
10.2018 - 10.2019
- Enforce rules and keep order within jails or prisons
- Supervise activities of inmates
- Aid in rehabilitation and counseling of offenders
- Inspect facilities to ensure that they meet standards
- Search inmates for contraband items
- Report on inmate conduct
Customer Service Representative
Harte Hanks
01.2018 - 03.2019
- Performed data entry for orders
- Performed customer service surveys
- Assisted customers with a warm and professional attitude
- Answered general questions
- Answered calls from customers
- Resolved customer information and complaints
- Handled online orders and credit card transactions
Live Hanger
Pilgrim's
07.2017 - 01.2018
- Hang live birds by feet without moving the shackles
- Make sure the line is full
Assembly Line Worker
Alliance Compressors
02.2016 - 06.2017
- Perform Quality Control
- Monitor Equipment
- Set Up and Prepare Machinery
- Assemble parts on the production line
- Perform weld test
- Use hydraulic power machine
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC05-2028
Certificate - CNA
Shreveport Job Corps Opportunity Center
Shreveport, LA02.2018
High school - GED
Northwest Technical College
Natchitoches, LA12.2016
Skills
- CPR
- Data Entry
- Forklift Operator
- Management
- Training
- Cashier
- Computer Skills
- Excel
- Time Management
- Cash Handling
- Conflict Management
- Quality Control
- Security
- Vital Signs
- Hospice Care
- Nursing
- Home Care
- Caregiving
- Hospital Experience
- Patient Care
- Law Enforcement
- Flatbed
- Driving
- Tractor-Trailer
- Commercial Driving
- Box Truck
- Load & Unload
- Delivery Driver Experience
- Nursing Home Experience
- Mechanical Knowledge
- Microsoft Word
- Sales
- Windows
- Technical Support
- Firewall
- Microsoft Office
- Operating Systems
- Desktop Support
- Customer Service
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
Certification
- CNA, 01/01/18, 09/30/20
- CPR Certification
- First Aid Certification
- CDL A Driver's License, 06/01/21, 02/28/27
- CDL, 06/01/21, 02/28/27
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Timeline
Customer Service Representative
General Dynamics Information Technology
11.2021 - Current
Correctional Officer
Winfield Correctional Facility
10.2021 - 06.2023
Class A CDL Driver
C.R. England
04.2021 - 03.2022
Correctional Officer
Barry B Telford Unit
10.2018 - 10.2019
Customer Service Representative
Harte Hanks
01.2018 - 03.2019
Live Hanger
Pilgrim's
07.2017 - 01.2018
Assembly Line Worker
Alliance Compressors
02.2016 - 06.2017
Certificate - CNA
Shreveport Job Corps Opportunity Center
High school - GED
Northwest Technical College
Bachelor of Science - Criminal Justice
Strayer University
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