Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashten Neal

Salvisa,KY

Summary

Dedicated professional with a strong background in customer service and private caregiving. Known for reliability and efficient time management, I excel in creating organized environments and enhancing client satisfaction. Proven ability to handle sensitive information discreetly while maintaining a detail-oriented approach to tasks.


Overview

10
10
years of professional experience
1
1
Certification

Work History

NCMA

Ephraim Mcdowell
02.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Work effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Private House Cleaner

Self-employeed
01.2022 - Current
  • Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
  • Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
  • Ensured timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
  • Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.

Insurance Customer Service Representative, Medical

Senture
06.2021 - 12.2022
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Responded to customer requests for products, services, and company information.
  • Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
  • Documented customer interactions and transactions for accurate, up-to-date records.

Private Caregiver, CMA

Dr. Sydney Wold
09.2019 - 04.2021
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted patients with self-administered medications.
  • Monitored vital signs and reported any abnormalities to healthcare providers promptly.

Assistant Manager

Dollar General
01.2015 - 07.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

NMCA - Medical Assistant

Campbellsville University
Campbellsville, KY
08-2018

Skills

  • Organizational growth
  • Reliability and punctuality
  • Efficient time management
  • Detail-oriented

Certification

Nationally Certified Medical Assistant

Timeline

NCMA

Ephraim Mcdowell
02.2023 - Current

Private House Cleaner

Self-employeed
01.2022 - Current

Insurance Customer Service Representative, Medical

Senture
06.2021 - 12.2022

Private Caregiver, CMA

Dr. Sydney Wold
09.2019 - 04.2021

Assistant Manager

Dollar General
01.2015 - 07.2017

NMCA - Medical Assistant

Campbellsville University

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Ashten Neal