Ashtian Turner
Orlando,FL
Summary
Dynamic leader with a proven track record at Rayus Radiology, adept in time management and problem-solving. Excelled in optimizing scheduling workflows and enhancing operational efficiency, significantly improving patient satisfaction. Skilled in team supervision and data analysis, driving performance and service excellence across clinical settings.
Overview
12
12
years of professional experience
Work History
Scheduling Manager
Rayus Radiolgy
07.2024 - Current
- Lead and oversee the imaging scheduling team, ensuring efficient and accurate patient appointment coordination.
- Optimize scheduling workflows to maximize modality utilization and minimize patient wait times.
- Implement process improvements that enhance operational efficiency and patient satisfaction.
- Manage team performance, training, and development to uphold high standards in scheduling accuracy and service.
- Collaborate with clinical and administrative teams to ensure seamless patient flow and compliance with insurance pre-authorization requirements.
- Supervised coding, insurance billing and reimbursement tracking for 20 administrative workers.
- Schedule on average 500 routine and non-routine services for assigned patient population.
- Verified completion of weekly schedules through strategic staffing streamlining to maintain payroll.
Patient Care Manager
Aspire Health Partners
01.2023 - 07.2024
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team. Managed patient care plans by coordinating with interdisciplinary teams to enhance health outcomes.
- Provided case management services, ensuring appropriate follow-ups and care continuity.
- Assisted patients with navigating healthcare services, including insurance verification and referrals.
- Advocated for patient healthcare needs, ensuring access to necessary medical resources and support.
Patient Access Team Lead
AdventHealth
10.2017 - 01.2023
- Supervised front-end patient access operations, ensuring efficient registration and insurance verification.
- Trained and mentored staff on ER admission procedures, patient intake, and compliance requirements.
- Enhanced workflow efficiencies by implementing best practices in emergency department patient access.
- Collaborated with financial and clinical teams to streamline ER billing and minimize denials.
Financial Advisor
Orlando Health
12.2012 - 10.2017
- Streamlined financial processes by implementing automated systems, reducing manual tasks and increasing efficiency.
- Initiated process improvements that led to increased efficiency in daily operations, minimizing errors and maximizing revenue potential.
- Optimized resource allocation through strategic planning initiatives aimed at maximizing ROI on investments made by the organization.
- Increased revenue by identifying opportunities for cross-selling additional products and services to existing clients.
Education
MBA -
Webster University
St. Louis, MO03-2016
Bachelor of Science - Health Care Management
Florida Agricultural And Mechanical University
Tallahassee, FL12-2009
Skills
- Time management
- Shift planning
- Customer relations
- Documentation skills
- Team supervision
- Schedule management
- Data analysis skills
- Service scheduling
- Performance reviews
- Employee scheduling
- Problem-solving
- Attention to detail
Timeline
Scheduling Manager
Rayus Radiolgy
07.2024 - Current
Patient Care Manager
Aspire Health Partners
01.2023 - 07.2024
Patient Access Team Lead
AdventHealth
10.2017 - 01.2023
Financial Advisor
Orlando Health
12.2012 - 10.2017
MBA -
Webster University
Bachelor of Science - Health Care Management
Florida Agricultural And Mechanical University
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