Ashtin Strickland

- Manage the full lifecycle of referrals and prior authorizations for scheduled patient services.

- Determine authorization requirements for office visits, procedures, specialty injections, and diagnostic testing based on payer guidelines.

- Coordinated with primary care physician (PCP) offices and insurance carriers to secure timely referrals, ensuring seamless patient access to services.

- Coordinate with primary care physician (PCP) offices and insurance carriers to secure required referrals prior to service dates.

- Clarify and interpret physician orders to ensure appropriate authorization routing and compliance.

- Navigate payer portals (e.g., Availity, TRICARE/Humana Military, UnitedHealthcare, and others) to secure authorizations and referrals.

- Submitted and tracked clinical documentation to support authorization requests for diagnostic studies and procedures, enhancing approval rates.

- Review and analyze clinical documentation (physician notes, treatment history, conservative therapy outcomes) to support authorization submissions.

- Ensure all referral and authorization data is accurately documented in EMR systems (Athena and Incision).

- Support billing integrity by maintaining complete authorization documentation for reimbursement purposes.

- Serve as a professional point of contact for patients regarding referral status, authorization updates, and scheduling impacts.

- Proactively communicated delays or authorization barriers and assisted with rescheduling.

- Collaborated with physician offices, hospitals, diagnostic centers, and insurance representatives to resolve authorization issues, improving overall patient care experience.

-Created culture of good sportsmanship, cooperation and responsibility among athletes and
coaching staff.
-Developed and implemented rigorous practice routines to enhance player skills and promote
teamwork.
-Coordinated fundraising events to raise money for sports equipment and travel expenses.
-Mentored and encouraged youth to develop strong work ethic by being positive role model
and regularly practicing skills.
-Assessed player abilities and assigned positions according to individual strengths.

-Spearheaded player scouting efforts and promoted school and program benefits to prospective players.
-Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
-Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
-In charge of the budgets: equipment, uniforms, fees, tournaments, insurance, sanctions, hotels, and travel expenses.

-Developed and implemented strategic training programs to enhance athlete performance and team cohesion.

-Analyzed game footage to identify areas for improvement and informed coaching strategies.

- Coordinated patient access, revenue cycle management, and scheduling to facilitate seamless healthcare operations.

- Managed complex schedules for hundreds of physicians in high-volume environments including UF Health and The Orthopedic Institute, ensuring optimal patient flow and service delivery.

- Ensured HIPAA compliance and performed insurance verification and billing processes, reinforcing commitment to quality patient service.

- Holds a Bachelor’s degree in Business Administration with a 3.8 GPA and is currently pursuing a Master of Science in Psychology.