Grenae Mosely
Redford,MI
Summary
Dynamic Central Authorization Referral Specialist at Henry Ford Hospital with expertise in insurance verification and patient advocacy. Proven track record in efficiently managing referral processes and ensuring compliance, enhancing patient satisfaction. Skilled in effective communication and problem-solving, consistently achieving timely authorizations and fostering strong relationships with healthcare providers.
Overview
30
30
years of professional experience
Work History
Central Authorization Referral Specialist
Henry Ford Hospital
Detroit, MI
01.1995 - 01.2025
- Assisted patients in understanding their insurance coverage, and answered questions about referrals, authorizations, and other related issues.
- I coordinated with provider offices to ensure the timely completion of referrals before scheduled appointments.
- Tracked the progress of each referral throughout its lifecycle from submission through authorization or denial notification.
Education
Associate of Business Administration - Business Management
Henry Ford Community College
Dearborn, MI06-2011
Skills
- Insurance verification
- Medical terminology
- Time management
- Referral processing
- Authorization management
- Patient advocacy
- Healthcare compliance
- Customer relationship management
- Effective communication
- Attention to detail
- Conflict resolution
- Problem solving
- Follow-up skills
- Patient confidentiality
- Pre-authorizations
- Notetaking and documentation
Affiliations
- Swim. bake, travel, and love to read
Accomplishments
- During our team meetings, I always made it a point to note a special event for the day, and to give the team ideas for dinner and events upcoming for the weekend
Timeline
Central Authorization Referral Specialist
Henry Ford Hospital
01.1995 - 01.2025
Associate of Business Administration - Business Management
Henry Ford Community College
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